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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

To stay on top of the ever-evolving B2B ecommerce game, you need to pay attention to trends. It’s important to distinguish between omnichannel and multichannel — while omnichannel means delivering a consistent and connected experience for the customer, multichannel means selling products on different channels.

Trends 104
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Top Sales Training Trends to Watch in 2022

Janek Performance Group

If 2020 was the year of the pandemic, 2021 was the year sellers adapted and turned the tide. From these conversations, our ongoing research, and studying the marketplace, we’ve seen the emergence of training trends that we implemented in 2021 and expect will grow in 2022. Sales Skills in Customer Service.

Trends 118
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CRM in 2020 – Top 5 Things to Know

Pipeliner

Customer experience is where business battles are taking place in 2020. According to the recent Frost & Sullivan study, customer experience is projected to overtake price and product as a key brand differentiator in 2020. In this post, we will show you five major CRM trends to look for in 2020.

CRM 94
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Sales Enablement Trends to Look Out for in 2020 and Beyond

Showpad

The ways in which trends ebb and flow affect just about every aspect of our personal and professional lives. Some of the most notable Sales enablement trends are things that directly pertain to the Sales cycle, while others will more broadly apply to Marketing, accounts, finance, and other areas of operations.

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7 Key SaaS Terms to Understand In 2020

Pipeliner

If you’re looking to explore the SaaS industry in 2020, there are some key terms to understand for you to succeed from the jump. SaaS businesses usually report customer churn of between 5 and 7 percent. Regularly exceed your customers’ expectations. Bolster your customer service efforts. Digital Transformation.

Churn 96
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In 2022, There Will Be Five Major Trends In IT Support

Pipeliner

To keep up with increased demand, IT support services have been developing and evolving. On our blog, we’ve compiled a list of the top IT trends for 2021. IT support services are put in place to keep your and your company’s IT resources optimal and secure, while also providing a positive client experience.

Trends 52
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11 Ways to Improve Your Website with Artificial Intelligence

Zoominfo

Without the right tools, your website might make the wrong first impression—losing valuable business for your company. The newest AI technologies can elevate and transform your business website to improve the customer experience and generate more conversions. 5. Online Customer Service. And—this hasn’t gone unnoticed.

Lead Rank 272