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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

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45 Top YouTube Channels for Marketing Professionals

Zoominfo

searching for a question or resource, looking up design templates, or even hunting for the best tips and tricks to complete a task you’ve been handed. For this reason, we recently published comprehensive lists of helpful YouTube channels for recruiters and YouTube channels for sales professionals. Today’s blog post is for you!

Channels 220
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45 Top YouTube Channels for Marketing Professionals

Zoominfo

searching for a question or resource, looking up design templates, or even hunting for the best tips and tricks to complete a task you’ve been handed. Social Triggers TV Up first on today’s list is a channel called Social Triggers TV. This channel is a must-watch for anyone interested in stepping up their marketing game.

Channels 100
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How To Entice Your Automotive Customers Online

Smooth Sale

Target Car Shoppers with Paid Advertising Paid advertising is something to research carefully and in-depth. Targeting your car shoppers is essential for effective selling, and you can do that well with paid advertising. Use platforms like Google and social media channels to maximize your advertising efforts.

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Behind the Numbers: How Consumer Retail Benefits from CX Training

Miller Heiman Group

This means that, for most consumers, the retail experience may start anywhere: on a website or during a phone call, in an email or on a live chat with customer service. How the customer perceives their relationship with your company is the summation of every defining moment they experience across all touchpoints and channels.

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Top 8 Facebook Marketing Tips for Small Business

SocialSellinator

Knowing this makes Facebook one of the most important marketing channels for small businesses. That's because it's a quick and efficient way to reach out to prospects and share your business updates with local customers. Easily one of the top tips is the lookalike audience and it's is one of Facebook advertising's best features.

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A Guide to Building a Referral Network for Your SMB

Act!

However, most small and midsize businesses can’t afford expensive advertising campaigns to attract potential clients. That makes word-of-mouth recommendations the most trusted advertising channel, even above social media ads and TV commercials. You only have to incentivize your current customers to bring in referrals.