Customer Lifecycle: How to Make Upsells and Renewals a No-Brainer [+Action Tips]
Zoominfo
JANUARY 11, 2021
Customer lifecycle success hinges on making every customer a priority — from how soon your rep responds to a request to following up quickly after a demo. What is the Customer Lifecycle (and Why Every Sales Rep Should Care)? For instance, according to Gartner, B2B buyers spend only 17% of the total purchase journey with sales reps.
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