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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Is your company on the list of software or service your customers are planning to cut loose? First, it’s important to remember that you can’t stop every customer from canceling your service or software.

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8 Tips for Client Onboarding in an Uncertain Market

Chorus.ai

Knowing how to handle new clients in a changing market can be tough — and even under regular circumstances, not knowing how to handle them can hurt your business. That’s why having plenty of client onboarding know-how is useful, especially in an uncertain market. That’s a lot of risks. And onboarding is a key means of doing so.

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The Greatest Sales Pitch I’ve Seen All Year. It’s Drift’s and it’s brilliant. Here’s why.

Openview

“How in the world,” Yvette said, reaching for the cream cheese, “am I going to inform my team that our entire approach to marketing is wrong?”. In fact, virtually every CEO, sales exec, and marketing VP in attendance seemed suddenly overwhelmed by an urgent desire to change the way they worked. How did Gerhardt do it? Name the enemy.

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3 key factors that impact your customer churn rate

Nutshell

When most people think about losses, they’re thinking about things like overhead, ad campaigns, the marketing team’s frequent partying, that sort of thing: Looking for cash that has been spent and the investment it has (or hasn’t) returned. Say you started May with 200 users. Defining the moment of churn.

Churn 133
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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4 Types of Customer Data and How to Collect Them

Nutshell

Don’t forget to subscribe to our Sell to Win newsletter so you can get sales and marketing tips delivered right to your inbox. To successfully market and run your business, you’ve got to know your audience. With it, you can create well-informed marketing campaigns that better appeal to your audience. Who are they? Find out here.

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Salesforce alternatives: 6 feature-packed CRMs for diligent sales pros

Nutshell

Salesforce offers multiple suites and its app market has more than 3,400 applications and plugins. But is a gigantic CRM really what salespeople and marketers need? Salesforce was novel in that it was among the first few companies to provide software as a service (Saas) as opposed to installable software. It was huge.