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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

First, it’s important to remember that you can’t stop every customer from canceling your service or software. What do their marketing channels and social media look like? But remember this: Just because your customers haven’t reached out to you yet, doesn’t mean you’re not on their list of things to cancel.

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How You Should Handle Sales Cancellations – Part 1

Jeff Shore

My biggest pet peeve…is making a sale only to have it cancel. I will say there are legit reasons for a cancellation. A job transfer could cause a customer to cancel the solar package you sold them three weeks ago. The other type of cancellation falls under the category of “Buyer’s Remorse.” Are you an idiot?”.

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Vera Stewart Doesn’t Take No For An Answer | A Story of Persistence

Sales Gravy

This is how The VeryVera Show landed its first syndicated market. Today, The VeryVera Show is in 40 markets with over 300 episodes to date and has never had a station cancel. This is how The VeryVera Show landed its first syndicated market. She demonstrated exactly how she could help them sell more advertising.

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8 Tips for Client Onboarding in an Uncertain Market

Chorus.ai

Knowing how to handle new clients in a changing market can be tough — and even under regular circumstances, not knowing how to handle them can hurt your business. That’s why having plenty of client onboarding know-how is useful, especially in an uncertain market. That’s a lot of risks. And onboarding is a key means of doing so.

Churn 118
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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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The Greatest Sales Pitch I’ve Seen All Year. It’s Drift’s and it’s brilliant. Here’s why.

Openview

“How in the world,” Yvette said, reaching for the cream cheese, “am I going to inform my team that our entire approach to marketing is wrong?”. In fact, virtually every CEO, sales exec, and marketing VP in attendance seemed suddenly overwhelmed by an urgent desire to change the way they worked. How did Gerhardt do it?

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3 key factors that impact your customer churn rate

Nutshell

When most people think about losses, they’re thinking about things like overhead, ad campaigns, the marketing team’s frequent partying, that sort of thing: Looking for cash that has been spent and the investment it has (or hasn’t) returned. Say you started May with 200 users. Defining the moment of churn.

Churn 133