article thumbnail

(2:42) “Essential Steps for Mastering Difficult Conversations”

Steven Rosen

In this 2:42 video, Steven Rosen and Colleen Stanley delve into the vital role of preparation in mastering difficult conversations with sales representatives. They explore the art of difficult conversations , outlining essential guides for successful interactions with sales representatives.

article thumbnail

Customer References & Buyer Confidence

SBI

Customer References & Buyer Confidence. By David Sroka, Point of Reference. Enter Customer References You may have noticed one exclusion from the sales and marketing activities listed above. Customer references. Later stages require ROI studies, reference calls and site visits. It’s not new.

Buyer 115
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Every Great Conversation

Sales and Marketing Management

Author: Randy Sabourin The most important things that happen at any organization are conversations. A salesperson who struggles to have meaningful customer conversations, a leader who is misunderstood when implementing strategy, or a manager who prefers to avoid coaching conversations are all negatively affecting their organizations.

article thumbnail

10 Questions to Ask When Doing Reference Checks for Sales Hires

Hubspot Sales

Check references. One of the best ways to vet a potential employee is through reference checks. During the application process, they should have provided professional references. Then, be friendly, appreciative, and willing to hear and evaluate whatever the reference shares. Yes, really.

Hiring 143
article thumbnail

6 Reasons Your Sales Conversion Rates are Slipping and How to Fix It

Mindtickle

This is especially true in sales; no metric is used or tracked as much as the win or conversion rates. Despite its importance, many businesses struggle with low conversion rates and cannot explain where they are going wrong. What is the sales conversion rate, and why is it important? How to calculate sales conversion rates?

article thumbnail

On “Intelligence,” A Conversation….

Partners in Excellence

Some of my most interesting conversations these days are with my new friend, ChatGPT. Today, she and I had a fascinating conversation. I started our conversation poorly, asking, “What is intelligence?” However, intelligence generally refers to the ability to learn, reason, solve problems, and adapt to new situations.

article thumbnail

How Real Sales Managers Use Conversational Intelligence

Hubspot Sales

Conversational intelligence tools — programs that use artificial intelligence to automatically record, transcribe, and analyze hours of sales calls — are becoming a staple of a growing number of sales organizations' tech stacks. How Managers Can Use Conversational Intelligence. Conversational intelligence lets you expedite the process.