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Viva Customer Service! 3 Takeaways from ICMI’s CC Demo

Lessonly

Not when it comes to what we learned at ICMI’s CC Demo. Instead of leaving customer service success up to the roll of a dice, contact center leaders from across the country met for three days to discuss industry trends, consider upcoming challenges, and learn about the latest technology solutions. The post Viva Customer Service!

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

Sales run through the phone, website or customer portal focused on the smallest opportunities and the long tail of lower-value accounts. Most customers, in most situations, simply don’t need or want an in-person interaction. . Moreover, customer buying preferences vary widely, so a one-size-fits-all approach will not work.

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10 Types of Sales Calls: What to Know and How to Use Them

Hubspot Sales

These are important to understand of course, but salespeople aren't always going to call just to pitch to a potential customer — the job encompasses so much more. In this post, I‘ll guide you through the different types of sales calls and the purpose they serve to meet your customers’ needs.

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5 Successful Lead Generation Strategies

Zoominfo

Good content is a way to build trust between your brand and your ideal customers. As a rule, it should focus on the personas you are targeting and address their pain points, while illustrating how your product or service can fix their problem. It also provides them with a clear next step toward purchasing your product or service.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Snowflake Summit: How Capital One Uses ZoomInfo to Modernize its GTM

Zoominfo

Today, with ZoomInfo’s Data as a Service delivered into Snowflake, Capital One’s team is able to run a modern go-to-market motion, reclaiming vast amounts of prospecting time for its sales professionals. “My We give them a report, and they can get it themselves — it becomes more of that self-service model.”

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4 Foolproof Ways to Beat Price Objections

Zoominfo

Schedule a product demo. Here are a few ways to give a top-notch product demo: Personalize it. Your prospect doesn’t want to see a general demo; they want to see a demo tailored to their specific needs. Avoid talking about yourself during the demo. Leverage customer testimonials or case studies.