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3 Customer Service Secrets – True or False?

Mr. Inside Sales

If your company has customer service reps (Hint: Every person in your company is a customer service rep!), then it’s imperative for your success to make sure your customers don’t feel this same way. Let’s clear up some myths about what it takes to hire or train outstanding customer service reps.

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6 AI Hacks for Inside Sales Reps [+Easy Steps]

Hubspot Sales

So here we are — a little over a year after OpenAI changed the landscape of what can be sped up or fully automated for anyone using the internet. I’ve been in contact with sales experts about how AI has helped them. Let your [smaller thus less expensive] customer service team focus on the bigger and more complicated problems.

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How to Motivate Your Sales Team & Improve Your Customer Service Experience with Dionne Mejer, #224

Vengreso

Subscribe to Modern Selling on the app of your choice! There’s a seismic, yet quiet, shift that’s taking place within the sales industry. Not only are modern buyers becoming more sophisticated and harder to sell to, but the modern seller is also evolving.

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How Significant is the Migration to Inside Sales?

Understanding the Sales Force

Chad Burmeister , who is well known throughout the inside sales community, was one of the attendees. At one of the lunch breaks, he was talking about the customers his company, Connect and Sell , helps. He commented that most of them are inside sales organizations. No names, no emails, no follow up.

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How and Why You Should Transition from Field to Inside Sales

Hubspot Sales

And when they do gear up and venture forth, their efforts on that front are increasingly erring towards customer service activities. They spend more of their selling time on the phone, not in the field. It’s time to face this new reality and reengineer our sales environments to exploit the spoils of it!

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What is Inside Sales? Everything You Need to Know

Gong.io

These are the luxuries afforded to the typical inside sales rep. But aside from the obvious environmental difference, there’s a lot more that separates inside from outside sales teams, and that’s what we’re going to explore here. What is inside sales? . Inside sales vs. outside sales .

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Why Did The Move from Outside to Inside Sales Take So Long?

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Eventually, most antiquated models are replaced by more up-to-date, efficient, and sometimes exciting models. Outside sales is being replaced by inside sales but not in the way that most people think. Let''s quickly compare inside sales to outside sales.