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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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9 Benefits of Automated Business Software

Pipeliner

Can you imagine your life without technology and software? One of the most easy methods is using automated business software. The software helps in different tasks, such as organizing information and doing repetitive work. Increased Efficiency: Automated business software speeds up tasks compared to humans.

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9 key benefits of using CRM Software

Nutshell

But one of the most important tools to use in your business is a customer relationship management (CRM) platform. CRMs help your business gather, store, and analyze valuable customer data. What are some of the key benefits of using CRM software? Keep reading for more information on the key benefits of using CRM software.

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How to Find the Best-Suited Call Monitoring Software for Your Business

Nutshell

Effective and speedy responses to customer inquiries can significantly affect customer satisfaction. Front-line service departments like sales and support thrive when they receive a substantial number of calls daily. But do sales representatives really know how to pitch their products and services to potential clients?

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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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Sales software for small business: 10 of the best options on the market today

PandaDoc

In the modern marketplace, leveraging sales software for small businesses can make a world of difference. Key takeaways: Sales software options offer a diverse range of features, from lead management and CRM to analytics and automation. This makes it easier to invest in the right software without breaking the bank.

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How to Motivate Sales Teams Using Gamification Software

Closer's Coffee

Gamification in business has become a widely used technology for injecting fun, engaging, game-driven systems and processes into nearly all areas of corporate operations, such as sales, customer service, management, and customer experience. What Is Sales Gamification Software?