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Customer Follow-up Improves With Automation

Fill the Funnel

Why is customer follow-up important? One key to doing this effectively is to offer sincere, timely follow-up customer service. Smart business people spend a great deal of time, work and effort on effective customer follow-up, and this is why automation can help. Probably the most important part of your follow-up is the “thank you” message.

The (Almost) Ultimate Guide To Follow Up

Ian Brodie

Follow-Up is vital. Yet so many people invest tons of time and energy into going out to events, meeting new people, then doing practicially no follow-up at all to build the relationship from there. Follow-up is crazy effective. Here’s my guide to followup up effectively once you’ve met someone (for example at an event). Initial Follow Up.

Using Follow Up Effectively

Sharon Drew Morgan

Do you attempt to follow up with prospective buyers because they haven’t contacted you when you thought they should? I’ve developed Buying Facilitation® to use in conjunction with the sales model to give you the tools to help buyers manage the necessary steps to be ready to buy your solution. Her learning tools can be purchased: Decision Sales

Inside Scoop on Lead Follow Up Strategies

Your Sales Management Guru

Inside Scoop on Lead Follow Up Strategies. Ken: This is a guest blog with wonderful insights from a detailed study on Lead Follow Up Strategies by Accounting Software. On average, 80% of B2B sales calls end up in voicemail and over 90% of voicemails go unreturned according to numbers from the sales data verification service, RingLead. Russ Davidson. versus 22.2%).

What Is Your LinkedIn Follow-up Process?

Increase Sales

LinkedIn is a great marketing and hence relationship building tool. This feature provides another LinkedIn follow-up opportunity. To be successful at LinkedIn follow-up, marketing follow-up or new sales leads follow-up requires a process that is consistently employed. This statement is not an indication that I expect, quid pro quo.

Inside Sales Power Tip 111 – Follow Up

Score More Sales

One big contributing factor to your sales success is in your follow-up. There are three points to consider when thinking about following up with prospects, buyers, and with leads: A. Most sellers do not follow-up enough. With many in sales, follow-up effort is focused less about them and more about you, your products, and services. voice mail.

3 Steps for Effective Sales Lead Follow Up (none are the Hail Mary)


Following the prayer, the quarterback threw a quick pass over the middle to score. The ways sales executives follow up on leads is a little like trying to win games with the Hail Mary. There are three main reasons why sales rep follow-up on leads is relatively ineffective: The leads suck. They simply don’t know how to follow-up a lead. Period.

New Leads Study Supports Quickness and Follow Up

Score More Sales

A sales leader asked me yesterday, “What do we do with the sales reps that are not following up on the 50% of leads coming in that don’t get called more than once?”. I know companies where marketing holds on to leads for up to 2 days before they determine if they might be sales ready. Set up a new process and get an instantaneous handoff. This must stop.

‘Tis the Season to Follow Up

No More Cold Calling

Now is the perfect time to follow up with your clients, prospects, and Referral Sources. When I attended this year’s Dreamforce conference , I heard numerous speakers and presenters echo the same valuable message I’ve been stressing for years—the importance of following up. Mark Hunter and Andy Paul revealed that 40 to 80 percent of sales leads are never followed up on.

Best of PowerViews: Are You Tenacious About Sales Follow Up?


There are a few topics that come up regularly. For this ‘best of’ edition we revisit the hot topics—social media, mobile marketing, sales lead follow up. LinkedIn is more buttoned up. Lori Richardson, Score More Sales, Are You Tenacious About Sales Follow Up? Click to start video at this point —Lori regularly encounters issues with sales follow up. The challenge this presents is the ability to justify investing in an expensive comprehensive CRM tool that has been customized, when in fact it’s not reflecting the true data. Enjoy!

The Secret To Following Up On Leads Without Annoying Prospects


However, you also know that following up is a critical part of the sales process. The question is, how do you follow up without annoying your prospects? Preparing for the follow-up. At the end of your first conversation with the prospect, ask them the best way to contact them for a follow-up. We’ve all gotten sales calls at inopportune times.

CRM is the Tool and Sales Follow Up is Key ? Score More Sales

Score More Sales

CRM Is the Tool and Sales Follow Up Is Key. The same is true with any cloud-based (SaaS) tools to help you in your business – they must be used, and used properly for you and your company to benefit. Many still think that CRM tools are underutilized because of two things: 1) many that are widely in use are still deemed too complicated and. Sales Tools.

Sales Incentives, Awards, Lead Follow Up and Sales Effectiveness

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Today I had the following email exchange: Subject: Question on Comp. My Editorial: Salespeople must be trained to be more effective at lead follow up and consultative selling, both of which are quite different and much more challenging than selling was just 5 years ago. Dave, I have a question on comp and I need help. Ideas?

PowerViews with James Obermayer: Why Don’t Sales Reps Follow Up On Leads? The Real Issue


An important question all sales and marketing departments should be asking themselves is how they can better communicate in order to follow up on leads. Why Don’t Sales Reps Follow Up on Leads? When sales reps don’t follow up on leads, what questions should we be asking? Marketing automation in the hands of a fool is still a fool’s tool.”.

Revenue Pipeline Optimization: Take your Follow-up from Good, to Better, to Best

ShadeTree Blog

sales tools sales process sales effectiveness inside sales increase revenues forecast accuracyWould you like your sales pipeline to be optimized, or to operate in a more streamlined fashion? I am not referring to the number of prospects currently in the funnel, or even the number of deals being worked. I am asking whether you would like to guarantee that every prospect and every deal is moving swiftly through the pipeline in the smartest, most efficient, and most effective manner.

Tools and Tips for Outbound Sales Prospecting

Modern B2B Sales

This includes account profiling, email personalization, and maintaining follow-up tasks. B elow, I’ll share the tools we use as well as some best practices and “out-of-the-box” tactics for outbounding. Let’s dive in: Tools of the Trade. A tool like this is extremely valuable in understanding reporting structures and also current projects and initiatives.

Why we shouldn’t demand (or want) marketing to give us sales-ready leads

Smart Selling Tools

While Marketing should not be blamed for generating unworthy leads , they most certainly convey a misguided conviction when demanding that Sales should follow-up on these leads. Putting the focus on sales-ready leads and insisting that Marketing identify and deliver sales-ready leads just sets Marketing up for failure. Tweet Sales-ready leads. These leads are no good!

Announcing Our 3rd Annual Guide to the Best Sales Acceleration Tools #TopSalesTools

Smart Selling Tools

If you’re seeking smart tools to drive sales performance, I’ve got great news for you. We’ve just released our 3rd annual Top Sales Tools of the Year Guide. Use this guide if you want to learn about innovative tools designed for all kinds of sellers. Find the best sales tools to: Help salespeople convert more calls into appointments. Sales Enablement.

Differentiate Yourself Through Persistence & Follow Up ? Score.

Score More Sales

Differentiate Yourself Through Persistence & Follow Up. It is amazing that just by following through on your word you can set yourself apart as one of the top 3-5% of sales professionals (or business owners, as the case may be). Yes, most people mean well, however they do not follow through as promised. Too many people make grandiose claims – they talk but don’t do the actions to back it up. Stand out by doing these things: Be persistent when following up with a company that has expressed interest in working with you. About.

What Sales Tools do You Use to Fuel Your Revenue?

Smart Selling Tools

Today’s best-in-class sales organizations implement a variety of sales tools to impact their revenue. Announcing the Top 40 Sales Tools of 2014 - a multi-media guide that brings you up to speed on the best tools to increase sale productivity. See which tools we chose for: Contract Management and eSigning. Pretty badly right? InsideSales. Mobile Selling.

7 Tips and Tools To Get Out Of Your Sales Slump

Fill the Funnel

How you act is up to you. Here are 7 tools and tips that can help you get out of your sales slump and hit your numbers by the end of the year. You can enjoy deep understanding of your competitor’s social media progress and engagement by using a tool like Rival IQ. Use a tool like Enkata to uncover risks in your forecast. Sales slumps are inevitable. That is a good thing.

Tools 121

The 10 Best Time-Saving Tools of 2014

Vertical Response

In this modern world, apps and other online tools can help you get the most out of your workday. Who has time to find time-saving tools ? To help cut through the clutter, we asked dozens of small business owners to suggest an app or a tool that boosts productivity and saves time. FastCustomer will make a call for you and alert you when someone else picks up on the other end.

Tools 47

Just Do It?

The Pipeline

I am talking to and about sales people who regularly fail to follow through on expectations they set for people they work with, but most importantly, prospects and customers. While I understand that there are more demands than ever on sales people’s time, there are (or so we are told) just as many new tools allowing sales professionals to maximize their time. The post Just Do It?

The Evolution of Sales Tools and the Efficiency Paradox

Smart Selling Tools

The reason I’m using this absurdly outdated example is to make a point about the drivers behind the evolution of tools and the importance of investing in new tools. Tools (technology and processes) evolve over time primarily from an onward and inevitably pressing need for operational effectiveness and gaining efficiencies. Do you have it in your mind? OK then. Yes, it helps.

Tools 105

New Sales Tool Completely Changed My Experience

Fill the Funnel

I was introduced to a new sales tool called Sales Envy about three weeks ago, and I was skeptical…until I started using it. They called it a CRM tool, a sales automation tool, and frankly I have walked away from every CRM tool I have ever used and there have been dozens of them. Send follow-up, personalized emails. Web ToolsCall prospects fast.

Tools 38

3 Ways for Better Follow Up in Sales

Score More Sales

Recently we posted about a study that showed the power and necessity of follow up in building relationships with buyers who ultimately do business with you. A startling fact, presented over and over in b2b studies shows that most sales reps do not follow up enough – despite the few we know of who seem to overcall – or follow up too many times with unqualified opportunities.

Testimonials – The Most Powerful Sales Tool?

Jonathan Farrington

” Within the context of the sales cycle, testimonials can be used at many stages, particularly: initial letters/e-mails to request a meeting, sales presentations to reinforce key points, objection-handling and negotiations, post-meeting follow-ups to provide reassurance, and managing ongoing relationships with regular contact. Maximizing Testimonials.

Tools 62

3 Things You Can Do Now To Close The Year Strong – Sales eXecution 267

The Pipeline

In the discussions leading up to the event we wanted to deliver something of substance, people can put into practice right away in almost every market segment, and something that would have impact now, before the end of the year. There are a host of tools you can leverage to cover clients, prospects, and keep an eye on the market and opportunities. What’s in Your Pipeline?

Business Ethics, Performance Appraisal Tools and Malfeasance

Increase Sales

Yesterday I had an positive conversation with a representative from Profiles International ( a business that supplies performance appraisal tools) who was conducting a sales follow-up call regarding a webinar I had attended on emotional intelligence. Understanding these performance appraisal tools takes time and requires ongoing professional development as well as mentoring.

Tools 36

Ready – Set – Go Part I

The Pipeline

If you are in the first group, and invested the time and effort early in the year, and set yourself up for a bumper crop, you have two areas of focus, first to fully harvest and maximize your opportunities; second to set yourself up for success in 2016. This will help you accelerate deals, and free up bandwidth to prospect and set yourself up for next year. Tibor Shant

A New Tool The Big Dogs Are Using To Maximize LinkedIn

Fill the Funnel

Digital Postcards by Storyquest is a fresh new tool that leverages all the hard work you have put into your LinkedIn Profile. If you struggle to get your prospects to actually respond to your outreach in other forms, Digital Postcards will be a pleasant surprise by driving up response rates and engagement and help you get the attention of the decision-makers that you want to meet with. See Digital Postcards in action, receive a special link to your free trial and ask your questions live with the tools creators. 30 in 30 - 2013 Web Tools Digital Postcard LinkedIn storyques

Mastering Tools and Methods of Prospecting Success #webinar

The Pipeline

Join me and Clinton Rozario , as we present you the methodologies and tools that will help you master the two elements above, and keep you pipeline full and healthy. Lead Gen and Prospecting Tools that will make you more efficient and successful. Wednesday June 10, 10:00 am PT/1:00 pm ET. But to achieve success in prospecting, you will need to master two key elements. About Clinton.

Using YouTube as an Engagement Tool

Buyer Zone's Lead Generation Blog

Instead, it''s what comes before and after publication that really makes YouTube a social tool, and ultimately, an engagement tool for your business. If they''re still sending feedback via email or Twitter, create a NEW video that follows up with their comments. Before you know it, you''ll have them following you on YouTube and Twitter. I love social media.

Media 23

A Look at Features Past, Present and Yet to Come

Vertical Response

When someone visits your website, blog, or social media site, you want to make it easy for them to sign up and receive on-going communication from you. A welcome email is an automatic message sent to a new subscriber when they sign up for your email list. You can follow the simple instructions on how to remove the VerticalResponse logo here. Follow-Up Emails.

1:1’s, Leveraging An Important Management Coaching Tool

Partners in Excellence

By the way, if you aren’t familiar with WideAngle, they provide a great tool to help managers conduct and follow up One On One’s. The team at WideAngle and their CEO, Jon Birdsong hosted several of us in a fascinating discussion on One On Ones. Jon invited Shelley Gaynes of Gee Wiz Consulting, Rob Beattie of Thompson Reuters, and me for a fascinating discussion on what One On Ones are, how we are most effective in connecting with our people, how we leverage One On Ones to drive learning, development and performance. It’s the chapter on One-On-Ones.

Nancy’s Sales App of the Week: @MyBuzzBoard

Smart Selling Tools

Get to know your sales tools in just 2 minutes a week. Now that your prospect is engaged, you’ll need to send follow-up material like customized presentations and proposals. Go to today and sign up for their free trial. Stay tuned for our next episode when I talk about a tool that guides your prospects through the decision making process.

People Skills Grow B2B Sales While Tools Make it Easier ? Score.

Score More Sales

People Skills Grow B2B Sales While Tools Make It Easier. Some of my sales colleagues would hand-write on the tabs of the file folders and add tabs to hanging folders– these tools were our “lifeline” to keeping track of potential sales opportunities and all our connections. People do business with people – not with companies – not with CRM tools. Sales Tools. About.

Nancy’s Sales App of the Week: @ChannelRocket

Smart Selling Tools

Get to know your sales tools in just 2 minutes a week. This week, Nancy profiles Channel Rocket, a sales acceleration tool that lets all your sellers deliver pitches tailored to any audience, in any vertical, any time. Sales ToolSkool Video Transcript: This week’s topic is a tool that lets all your sellers deliver pitches tailored to any audience, in any vertical, at any time.

Sales lead follow up tips - About Leads, BuyerZone's lead.

Buyer Zone's Lead Generation Blog

Sales lead follow up tips. Whether they come in through a lead generation partner like BuyerZone , from an advertisement or through cold calls, weve compiled some great follow up tips to help you increase your close rate! By not following up, you are wasting the valuable marketing dollars and time invested in gathering new leads, not to mention the potential revenue of the lost sales themselves. Download our follow up tips and start maximizing your close rate on leads today! Follow @buyerzone. Tools and technology (21).

Why Inbound and Inside Sales Experts Think Sales Process is Dead Too

Understanding the Sales Force

That search turned up these articles on the first page of results: So who wrote all of these articles? One article was written by a sales expert discussing the concept of following the buyer's purchasing process. I love and use some of their tools and services and recommend them to clients too. But the key word here is tools. Tools don't replace selling.