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Scaling Your Sales Through Customer Retention

Alice Heiman

What if everyone in your company was responsible for customer retention? When a culture of caring permeates your company everyone takes responsibility for the customer’s success and helps to solve for customers so they buy – sales. What if everyone in your company sold? Watch the podcast below or on our YouTube channel.

Scale 69
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Are You a Trusted Client Retention Specialist or a Generalist?

Babette Ten Haken

Do you see yourself as a trusted client retention specialist or simply a generalist? Regardless of whether you actively acquire clients, or not, you impact client retention. So yeah, while the sales guys and gals get all the customer acquisition glory and credit, consider your own mission-critical role. Or your employer.

Retention 134
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How To Become The Best Place To Work In The World

Steven Rosen

In this Sales Leadership Awakening podcast, Gerilyn Horan , Hilton’s VP of Group Sales, shares strategies to become the best place to work In the world. She shares insights on creating a supportive environment and the importance of feedback, coaching, and company culture for employee engagement and retention.

Lead Rank 177
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Are Client Retention Folks the Best Salespeople in Your Company?

Babette Ten Haken

It just could be that client retention folks are the best salespeople in your company. Professionals involved in the post-sale care and feeding of newly-acquired customers. The best (often uncompensated) salespeople in your company are your client retention folks. Client retention professionals course-correct clients.

Retention 114
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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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2023 Sales Comp Planning: A Conversation with The Alexander Group

The Spiff Blog

With a new year around the corner, it’s time to start thinking about your sales compensation plans for 2023. We recently sat down with Chris Semain, Principal and Tech Practice Leader at the Alexander Group to discuss the future of sales comp. Pivoting your focus mid-operating period rarely goes over well with the sales force.”.

Groups 67
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Challenges of Employee Recruitment and Retention

Janek Performance Group

Recently, Janek Managing Partner Nick Kane joined Selling Power CEO Gerhard Gschwandtner to discuss today’s challenges of employee recruitment and retention. The post Challenges of Employee Recruitment and Retention first appeared on Janek Performance Group.