Hubspot Sales

APRIL 3, 2020

It’s no secret that salespeople often fail as sales managers. Nonetheless, many of the best reps within an organization often end up in management positions. Whether you’re actively seeking a role as a manager or have already gotten a promotion, you should understand the most difficult aspects of the transition.

Sales Management 117

Sales Management Hiring Promotion Coaching 117

Keith Rosen

OCTOBER 13, 2017

If delivering exemplary customer service is a cornerstone to building your business, revenue, referrals and client retention, then why do most companies invest more time on customer acquisition instead of retention, fail at meeting customer expectations and ultimately lose business to competitors? “Hi Mr./ Mrs.

Retention 86

Retention Lead Rank Lead Scoring Hiring 86

Increase Sales

MAY 9, 2014

After a extremely cold and snowy winter, sales people are out in force attempting to achieve the sales goals set by sales management. The problem is many of these sales managers have failed to do simple math to learn if these goals are realistic. By doing the math, probably2 sales people could be terminated.

Sales Management 126

Sales Management Salary Retention Compensation 126

Hubspot Sales

DECEMBER 30, 2020

It is one of the most important activities you will ever do as a sales manager because, without it, your sales team will have no direction and no instruction manual to follow in order to achieve their targets. Who on your team closed sales? How long is your sales cycle? Who are you selling to?

Sales Management 109

Sales Management Hiring Buyer Persona Exercises 109

Nutshell

JUNE 2, 2019

Coming from a sales management and real estate background, I understood our customers’ hustle. The problem that inspired my next steps was that renewals between 10 months and one year were dropping below 100% MRR retention. I came up with a way to define my goal for this experiment. Nutshell sells subscriptions.

Retention 107

Retention Scale Customer Churn 107

Zoominfo

JULY 13, 2023

At ZoomInfo, we tend to think of a successful customer retention and expansion strategy as having three key phases: planning, execution, and enablement. By setting clear and aligned goals, sales reps have a target to strive for and their activities remain closely tied to corporate objectives. Next up is enablement.

Strategy 130

Strategy Customer Hiring How To 130

SBI

JUNE 4, 2014

Qstream allows sales reps to reinforce the core skills and knowledge they need to be successful in just minutes a day through fun, competitive challenges delivered to their mobile device. It’s also based on a scientifically proven method of driving long-term retention we developed at Harvard Medical School. That’s Qstream.

Up-Sell 139

Up-Sell Revenue Closing Decision Maker 139

Sales and Marketing Management

DECEMBER 1, 2020

The truth is that poor performance from sales reps can be linked directly to the training their sales managers have received. Answering yes to any of the following questions suggests that you need to step up the training of sales managers at your company. Why Sales Managers Don’t Get Properly Trained.

Training 326

Training Hiring How To Coaching 326

Closer's Coffee

JUNE 19, 2019

How to Choose the Right Sales Manager for Your Company. The sales manager is arguably the most critical person in the company. Hiring a leader for a sales organization is a decision that is more critical for a company. Many organizations “promote” their best seller to a sales management position.

Hiring 74

Hiring Sales Management Company How To 74

Hubspot Sales

JANUARY 10, 2024

As a sales manager, I’m sure you have pipeline meetings often. Let’s start with an analogy: You wouldn’t expect a rookie with no training to pick up a bat in a major league baseball game and knock it out of the park on his first try. But, do you ever ask yourself, “How can pipeline meetings be a coaching opportunity?”

Pipeline 103

Pipeline Opportunity Coaching Meeting 103

Miller Heiman Group

JULY 8, 2019

The 2019 World-Class Sales Practices Report from CSO Insights, the research division of Miller Heiman Group, found that for most sales organizations, leading indicators like customer retention, have dropped by 3%. What does retention look like on your sales team? On average, seller retention is down 5% in 2019.

Revenue 82

Revenue Hiring Sales Management Lead Rank 82

Sales and Marketing Management

FEBRUARY 15, 2021

Author: Doug Bushée and Shayne Jackson Last March, sales leaders had to quickly shift from enabling in-person sellers to enabling virtual sellers. This shift to virtual selling required new technology, new skills and new ways of selling. Now, as we dive deeper into a new year, sales leaders are tackling another issue.

Education 194

Education Film Channels Cancellation 194

Mindtickle

JANUARY 30, 2018

Being a sales manager today is less about managing and more about developing, inspiring and growing the skills of your team. This is not easy and can leave a lot of sales managers chasing their tails trying to work out how to improve the performance of their team.

Coaching 59

Coaching Sales Management Incentives Incentive 59

Sell Integrity

MARCH 18, 2021

Effective sales recruiting strategies start with a well-defined Sales Success Profile based on objective performance criteria. As a sales manager, it’s pretty frustrating when you spend a significant amount of time and energy coaching and developing someone only to discover in the end that, well, it’s not you, it’s them.

Lead Rank 118

Lead Rank Lead Scoring Hiring Strategy 118

Sales and Marketing Management

JANUARY 6, 2020

Unfortunately, many organizations miss this opportunity: Brainshark’s State of Sales Kickoff Meetings survey found that 62% of companies do not deliver pre-work before sales kickoff meetings. This clearly illustrates the need for sales kickoffs to be viewed as an ongoing process, rather than a discrete point in time.

Meeting 177

Meeting Retention Sales Enablement Guidelines 177

Mindtickle

JANUARY 30, 2018

Being a sales manager today is less about managing and more about developing, inspiring and growing the skills of your team. This is not easy and can leave a lot of sales managers chasing their tails trying to work out how to improve the performance of their team.

Coaching 52

Coaching Sales Management Incentives Incentive 52

Janek Performance Group

FEBRUARY 23, 2022

Now the economy is growing again and you are looking to hire more sales talent for your team. The bad news is your sales managers have maxed out their bandwidth with their current responsibilities and daily activities. This leaves you with a critical decision regarding how to ramp up the new sales hires.

Outsourcing Services 117

Outsourcing Services Hiring Training Harvest 117

Partners in Excellence

NOVEMBER 3, 2022

It seems that selling jobs, at all levels, are viewed as “temp” jobs. It’s an interesting phenomena, retention is not an “A” priority for most organizations. I seldom hear career pathing discussions from sales leadership. For a few, possibly sales management.

Retention 114

Retention Engineering Coaching Face-to-face 114

Nutshell

MARCH 25, 2024

Regardless of your business type or industry, a well-thought-out and structured client onboarding process is the secret to long-term customer retention. They should also have the chance to ask questions and enlist your help to get them set up. DOWNLOAD Ready to become a better sales leader? Find out here.

Positioning 127

Positioning Customer Churn Face-to-face 127

Nutshell

JUNE 12, 2024

The differences between strategy vs tactics The relationship between strategy and tactics The importance of strategy and tactics in business How to track your strategies and tactics with a CRM FAQs about strategy vs tactics DOWNLOAD Ready to become a better sales leader? Nutshell is flexible enough to fit every sales model.

Strategy 71

Strategy Lead Rank CRM Sales Qualified Lead 71

The Pipeline

OCTOBER 28, 2013

There is no doubt on occasion, let me repeat, once in a while, something really important will come up to disturb a meeting with a team member, but I am talking about the other time. Sales people put up with people answering their phones only to tell them that they are in a meeting. Tibor Shanto'

Face-to-face 297

Face-to-face Retention Coaching Meeting 297

CommercialTribe

MARCH 5, 2019

I’ll save you the effort: It’s all about the numbers: How many calls, how many opportunities created, how many deals won, average selling price, etc. But what about the sales manager ? Beyond saying “hit this number,” the expectations of today’s sales manager are nebulous. More B and C sales reps to goal.

Sales Management 40

Sales Management Hiring Call-back Study 40

Sales Hacker

MAY 24, 2023

In this episode, we dive into this renewed trend with Tito Bohrt, the CEO of AltiSales, the one-stop shop for world-class sales development. Tito explains when it makes sense to prioritize customer acquisition vs. retention and vice versa. He also shares how company culture impacts productivity and morale, primarily within sales teams.

How To 89

How To Decision Maker Retention Referrals 89

Hubspot Sales

MARCH 20, 2020

It requires a process, a consistent sales methodology, and time. Plan to invest at least two to three years in a sales coaching program to get it off the ground. Coaching vs. Managing. Today's sales managers need to wear two hats – their manager hat and their coaching hat. Improved employee retention rates.

Sales Coaching 112

Sales Coaching Research Coaching Sales Methodology 112

No More Cold Calling

MAY 29, 2014

The answer is simple: Verbally clarify expectations and follow up in writing! After the discussion, send a follow-up note to document and confirm once again. But time pressures, distractions, assumptions, and many other barriers make it easy to skip the follow-up or to loosely define expectations. It Only Takes a Minute.

Sage 296

Sage Small Business Small Business Follow-up 296

SBI Growth

JANUARY 1, 2014

And deliver them in a manner that ensures retention and adoption. Buyer personas: You have unique individuals and roles that you sell to. Teach your new sales reps who these individuals are and what’s important to them. Sales process: Your organization has a unique sales process. Building net new pipeline.

Training 282

Training Buyer Persona Hiring How To 282

SBI Growth

JULY 22, 2013

Sign up for SBI’s 7th annual research tour: " How to Make Your Number in 2014: A Sales Strategy You Can Execute." It is 10 steps to implement now to sell more with less people. In the guide you will learn: Make the number with the remaining sales people you have. Sales VPs consistently have hiring freezes placed on them.

Hiring 325

Hiring Top of Funnel How To Social Selling 325

PandaDoc

MAY 9, 2024

Sales velocity is a robust metric used by sales managers for good reason. It presents a snapshot of how your entire sales process is performing. This guide will explain the sales velocity formula and what it means for your business. Let’s look at the elements that make up the sales velocity definition.

Lead Rank 52

Lead Rank Examples Ideal Customer Profile Lead Scoring 52

SBI

JUNE 3, 2014

Qstream allows sales reps to reinforce the core skills and knowledge they need to be successful in just minutes a day through fun, competitive challenges delivered to their mobile device. It’s also based on a scientifically proven method of driving long-term retention we developed at Harvard Medical School. That’s Qstream.

Up-Sell 57

Up-Sell Revenue Closing Buying Cycle 57

Zoominfo

APRIL 19, 2023

Good mentoring is one of the quickest ways to ramp up new employees. It’s true that most sales professionals improve with experience, but if you can provide feedback and personalized goals, it’s possible to accelerate the learning process and get your sellers engaging with prospects faster. What Are the Benefits of Sales Coaching?

Sales Coaching 130

Sales Coaching Coaching Hiring Analysis 130

Sales Hacker

MAY 6, 2021

From B2C consumer-focused tech to the next B2B enterprise cloud giants, B2B, and B2C technology companies are springing up left and right and sprinting toward multi-billion dollar valuations (whether on the private or public markets) faster than ever. What’s the difference between a VP of Sales and a Chief Revenue Officer (CRO)?

Hiring 97

Hiring Retention B2C Demand Generation 97

Vengreso

JUNE 16, 2022

All by now have implemented virtual sales training or online sales training programs that have had a better impact on sellers’ behavior than a face-to-face training session ever was able to achieve. Is Online Sales Training Effective? For years, sales training presentations have been crammed into one- or two-day events.

Benefit 59

Benefit Training Retention Ideal Customer Profile 59

Bigtincan

OCTOBER 11, 2021

The solution, in our experience, is modern training software that allows sales reps to find and review product information exactly when it’s needed by using techniques like just-in-time learning (reps can look up answers as needed) and microlearning (short lessons for improved knowledge retention). It’s wildly inefficient.

Fashion 105

Fashion Software Software Training 105

Sales Hacker

JULY 18, 2022

We all know customer retention is more important than ever. Which is why it’s key to strengthen customer retention processes by automating them, keeping customers engaged, and detecting any signs of churn before they happen. Automate these 5 processes to boost customer retention. Educational sequences. Use Outreach?

Churn 79

Churn Segment Retention Sales Automation 79

Highspot

FEBRUARY 29, 2024

By putting together an all-star go-to-market team, you can ensure that you are set up for success. Sales reps should receive regular training and coaching on the products they are selling, the messaging being communicated, and the sales strategies being used.

Marketing Qualified Lead 52

Marketing Qualified Lead Lead Rank Sales Qualified Lead Marketing 52

Sales Hacker

JULY 25, 2022

In this post, we’ll break down the different parts of your revenue engine and discuss metrics you can use to build sales performance dashboards for each role. But before we open up the hood, let’s review some sales performance dashboard basics. The elements of a good sales performance dashboard. Objective metrics.

Engineering 102

Engineering Revenue Top of Funnel Sales Qualified Lead 102

Sales Hacker Training

OCTOBER 10, 2022

Embrace continuous learning and development to increase knowledge retention and empower your sales team in order to drive revenue and results. Providing ongoing training isn’t just crucial for performance but also for employee retention. So how can you promote ongoing learning for your sales team?

How To 122

How To Face-to-face Sales Enablement Retention 122