article thumbnail

Surviving Tough Times….

Partners in Excellence

As I work to advise them, I stumbled on something I wrote in early 2001, another period of economic challenges. Since 2001 we’ve been through slowdowns a couple of times. ” Surviving Tough Times, Things We Have Learned (early 2001 version) The past year has created new professional and personal challenges.

article thumbnail

Emotions Are Your Customer Experience Reality

Increase Sales

And it is those very same emotions that are guiding each and every customers experience specific to the points of connection. Again, points of connection are everything your customers see, hear, touch, smell, taste and feel. Extensive customer service research by Rosenberg has shown customer behavior can be predicted by emotions.

Customer 102
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Focus on the Most Fascinating Thing | Sales Motivation and Sales.

The Sales Hunter

Mark’s Insights on SALES MOTIVATION. Sales Articles. Sales Motivation. Phone Sales Tips. Sales Development. Sales Call Best Practices. Sales Call Best Practices. Retail Sales Trends. Related posts: Sales Prospecting: Office Phone or Cell Phone? Your Sales Motivation Is Asking.

article thumbnail

How to use the marketing flywheel method to supercharge your business

Nutshell

Sales and marketing professionals are constantly slinging around new buzzwords, complex terms, and confusing abbreviations. No blog, video, or sales pitch is complete until the phrase “boost ROI” or “improve your net promoter score” is used. Conversion: The prospect makes a purchase and becomes a customer.

article thumbnail

7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

article thumbnail

Motivation: Let your people see who benefits from their work

Selling Essentials RapidLearning Center

To demonstrate your workers’ impact on customers, for example, you might reach out to your sales or customer service department for testimonials. These meetings connect each worker with people whose lives have been saved because of their work. Other forms of feedback can serve the same purpose. Wrzesniewski, A.

article thumbnail

What I Learned from Oprah about Customer Service ? Score More.

Score More Sales

Sales Tips and Strategies to Grow Revenues. What I Learned From Oprah About Customer Service. Need to hone your customer service skills and build more brand loyalty? 50 DAYS To Build Your Sales – 2nd edition. The Top 2 Sales Tips to Leverage the People in Your CRM or Contact System. Sales Tips.