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CRM Hijacks Customer Experience Strategy

Tony Hughes

In the last few days I have been facilitating focus groups for a research study in Australia being conducted by The Eventful Group who are running a big CRM conference in Melbourne in July 2015. I asked for a show of hands: “Who here regards their CRM software implementation a success?”

CRM 82
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In sales, there’s no such thing as a stupid question – mostly

Selling Essentials RapidLearning Center

Let’s return to the scenario above, where the buyer believes your software solution MUST be integrated into their CRM. Here’s how the conversation might continue: Salesperson : “Why do you need to integrate our software into your CRM?”. The software you’re using is no longer supported. And it makes them feel good all over.

Hiring 59
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PowerViews with Craig Rosenberg: Growth Hacks & Consumerized B2B Software

Pointclear

2012 Trends: Social Marketing Gaining Real Traction & Growth Hacks. Craig is researching this and will be posting content on his blog as he wants to understand how these companies in the Valley are building their install base without sales teams. Concluding Thoughts: Consumerized B2B Software & the Resurgence of Field Sales.

Software 187
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Solution Selling Is Exactly What Today’s Buyer Wants

Sales Hacker

So why did HBR declare the solution selling methodology dead in 2012? Buyers in 2012 had come a long way from the buyers of the 1980s. Chances are good they know what solutions are on the market — and have likely done an enormous amount of research on you and your competitors by the time you reach them. SDRs on demo calls.

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Infographic: How to use SMS to win love, leads, revenue

Velocify

As Valentine’s Day approaches, we thought we’d take a lighthearted twist on a recent text messaging study we conducted by comparing text messaging usage and etiquette in both business and love. 1] Portio Research, Mobile Messaging Futures 2012-2016, 2012. [2] With an estimated 9.6

Leads360 109
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How to Enhance Buyer Collaboration, Align Outcomes, and Sell Large Deals

Vendor Neutral

George Bronten, Membrain A lifelong entrepreneur with twenty years of experience in the software space and a passion for sales and marketing, George Brontén is always looking for new ways to achieve improved business results using innovative software, skills, and processes.

Buyer 52
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Heavy Hitter Sales Blog: A Salesperson's Most Important.

HeavyHitter Sales

Top 7 Critical Sales Trends for 2012. IT Sales Strategy: Software, SaaS & Hardware Sales. Martin: The Real Story of Informix Software and Phil White: Lessons in Business and Leadership for the Executive Team. February 2012. January 2012. February 22, 2012. February 2012. Recent Posts. Categories.