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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

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Customer lifecycle & CRM: How CRMs impact marketing, sales, and customer service teams

Nutshell

Especially when it comes to the customer lifecycle and CRM, the possibilities are endless. But CRM does more than just support your customer service team. In this article, we’re giving you the inside scoop on how CRMs impact marketing, sales, and customer service teams to help your business thrive.

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How to Train Your Sales Teams on Ethical AI Use [Expert Insights]

Hubspot Sales

The good news: There’s a way to leverage AI with ethics intact, and we’re showing you exactly how to do so. Yet, only 14% strongly agree that they are confident that the information generative AI tools like ChatGPT provide is accurate. Shep Hyken, Customer Service Expert, believes AI and ChatGPT will improve customer service.

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How to Improve Your Website with Artificial Intelligence

Zoominfo

How to Improve Your Website with AI A company’s website is the equivalent of a digital first impression. Without the right tools, your website might make the wrong first impression — losing valuable business for your company. These tools can analyze a user’s question and serve a response based on language and behavior cues.

Lead Rank 100
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7 Ways to Increase Sales for Your Small Business

Pipeliner

In this article, you will find seven ways to increase sales for your small business, ranging from understanding customer behavior, providing outstanding customer service, and requesting customer feedback to advertise on social media, offering promotions, and staying in touch with your customers via email marketing, among other things.

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How to create an effective sales plan: Tips and examples

PandaDoc

A sales plan is a roadmap that outlines your business’s strategy for selling its products or services. Acting as an essential tool for businesses of all sizes and in all industries, a robust sales plan helps to identify sales goals, target markets, and sales tactics to achieve those goals. How to create a sales plan Okay.

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4 Types of Customer Data and How to Collect Them

Nutshell

Basic customer data is useful for businesses and marketers because it helps to create buyer personas and get a clearer picture of the demographics your business is appealing to. Customer interaction data is important for understanding the attitudes and habits of your target audience.

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