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Customer Insights to Transform Sales Conversations

Sales Hacker

But what are these insights that will transform the conversations salespeople have? Sales customer insights. Market insights: Topical themes and drivers that can open conversations. This is important for anyone who prospects or handles inbound calls – could be both inside sales and field sales.

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How and Why You Should Transition from Field to Inside Sales

Hubspot Sales

It’s time to face this new reality and reengineer our sales environments to exploit the spoils of it! Why Inside Sales is Outpacing Field Sales. Sales used to be something that happened "out there" — in the field. Fifty years ago, when the modern sales function evolved, customers were "out there."

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Using the Exploratory Process in Inside Sales

Carew International

Last month in MFTM, we wrote about the importance of responsiveness in inside sales. If you’re familiar with Carew’s Dimensions of Professional Selling ® program, you know that the Exploratory Process is the most important part of the sales cycle. What are the right open-ended questions to ask?

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Top 21 Sales Training Programs and Techniques to Boost Team Performance in 2022

Highspot

In other words, effective sales training boosts your bottom line and helps you reach your company’s quarterly and annual sales goals by turning average sales reps into top performers. Now that more sales teams are working remotely, more sales conversations are happening online via video chat, email, and social media.

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Social Selling Success Stories

Score More Sales

Just four years ago, I had a different target market and was giving workshops around the U.S. to help entrepreneurs grow sales to ultimately grow their businesses. In the latter part of 2010, I shifted working less with business owners and more toward helping mid-sized companies’ front line sales reps and their managers grow sales.

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Sales Hacker’s 35 Most Influential Women in Sales

Sales Hacker

Without further ado, here are some of the female movers-and-shakers who are creating powerful ripple effects and paving the path for the next generation of women sales leaders. Amy Appleyard – SVP Global Inside Sales at Carbon Black, Inc. by The American Association of Inside Sales Professionals 2013-2018.

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CRM Hijacks Customer Experience Strategy

Tony Hughes

So far we’ve done half-day workshops in three cities with approximately 80 people ranging from senior business leaders to IT system managers. We asked the participants what they believed the biggest challenges and burning issues are in Customer Experience, and we deliberately avoided steering the conversation toward CRM software.

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