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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. There’s usually no short, practical training for solving specific client problems on the spot. Articulate.

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AI, Salespeople, And The “Last Mile Problem”

Partners in Excellence

A lot of the tasks that take seller time can be more effectively handled with AI tools. Properly used, with the right prompt engineering, AI can help us better understand potential issues our customers face. For example, Amazon has little problem moving products from distribution center to distribution center.

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Become a Revenue Architect (and Level Up) With a Revenue Engine Framework

Sales Hacker

Their goal is to build a cohesive revenue engine with ever-growing disjointed parts. That’s why I’ve built out the Revenue Engine Framework to help drive you to success. Revenue Engine Optimizers Focus on the Entire Customer Lifecycle. PEAS explains the what of the Revenue Engine. This is the how of the revenue engine.

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Streamline Sales Processes with Enterprise CPQ

Cincom Smart Selling

Sales Challenges Facing Enterprise Businesses Enterprise organizations operate on a massive scale, with distributed teams, lengthy sales cycles, and complex product catalogs. Onboarding Challenges: Getting new reps trained and ramped up to full productivity is time-intensive and expensive.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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The End of One-Size-Fits-All Sales Enablement

Allego

> Watch Now: How to Use Rep-Centric Sales Enablement to Future-Proof Your Revenue Engine. Sales organizations ramped up tools and tactics to support this new paradigm, with mixed success: 48% of sales professionals say remote selling has made it harder to close deals. This data reveals the impact of the pandemic.

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Unveiling Data Science: A Deep Dive

Distribution Pricing Journal

Because of their day-to-day data diving, some pricing managers have considered furthering their career with training in data science. Understanding Data Science and Its Significance Consider data science as a blend of probability, statistics, software engineering, and domain expertise.

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