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A Hopscotch Client Retention Strategy will not boost Client Success

Babette Ten Haken

When you implement out-of-the-box software solutions to serve specific needs, are you limiting your focus? She is a member of SME, ASQ, SHRM and the National Speakers Association. Which revolves around what they actually dream of doing. Would a more robust solution better serve the entire organization, over time?

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Are Customer Acquisition Stories also Customer Retention Stories?

Babette Ten Haken

Especially in industries with longer purchase cycles, involving larger, more complex and longer-term investments. Like the capital equipment and software found within Internet of Things environments. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

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5 Habits of the Best Salespeople

Sales and Marketing Management

Cred-ability – The best sellers can demonstrate how things really work, or can link customers with subject matter experts (SME). They keep themselves very well-informed so they can educate customers on industry trends. The power goes out during a software deployment. The best sellers will demonstrate, educate and advocate.

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Stephen Kelly – angel investor in Artesian – announced as Chair of Tech Nation

Artesian Solutions

In Artesian’s early startup days, we were fortunate enough to receive angel investment from several prominent industry titans, including Dr Steve Garnett the ex. With over 35 years leadership experience, Stephen led Sage to become the fastest-growing Top 10 cloud software provider with shareholder return of over twice that of the FTSE100.

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3 Industry40 Soft Skills catalyze Personal Development and Leadership

Babette Ten Haken

First, the industrial Internet of Things (Industry 4.0 or #Industry40) business environment includes processes, software interfaces, equipment and machinery and people. However, the pace and cadence of Change in Industry40 environments rapidly outdates software interfaces, processes and equipment. Develop Industry 4.0

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Why avoiding Story Context derails Sales Decision Making

Babette Ten Haken

That salesperson avoids story context details because they avoid working with pre- and post-engineers or software technicians. Especially in digitally transforming industries with STEM and left-brain stakeholders. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. is available on Amazon.com.

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Why Your Employees are confused about their Customer Retention Roles

Babette Ten Haken

Just like the production lines during the Third Industrial Revolution, The Age of Mass Production. Except that, Today, Tomorrow and in the Future, customers do business in The Fourth Industrial Revolution environments. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. To “someone else.”.