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How to Excel at Delivering the Right Client Experience

SalesFuel

Customers may be less than satisfied but they’re too busy to find another vendor at this time. However, fostering trust and loyalty is a tricky endeavor even for the most attentive enterprise. However, fostering trust and loyalty is a tricky endeavor even for the most attentive enterprise. How would you know?

Lead Rank 115
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Learning From Sales and Marketing Automation Vendors

Partners in Excellence

Two of the hottest markets for “tools” are Sales and Marketing Automation markets. There are thousands of vendors/solutions, growing by 100’s every year. All of the vendors clamor for attention and visibility. All of these vendors want to “teach” us, which seems right.

Vendor 48
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Money Monday – Lead Like Artie T

Score More Sales

What was so surprising to me and many others was the loyalty of the employees and customers for their company president, Arthur T. People were SO loyal to the cause, it was truly amazing and will surely be a Harvard Business School case study in the future about loyalty toward a strong leader. How are you leading today?

Lead Rank 200
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Are You A Relationship Manager?

The Pipeline

Specifically the kind of sales managers that relationship sellers end up being. Most sales people mistake the need for loyalty with relationship. Customer Loyalty Guaranteed’ Bell & Patterson. They don’t so much lead from the front, but more manage from behind a desk.

Loyalty 120
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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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Introducing “The Customer Loyalty Ladder”

Jonathan Farrington

63% of companies change supplier because of a perceived lack of interest – and you could also read arrogance and complacency here – on the part of the vendor. Back to the UK on Sunday; dinner with Joanne Black in London on Tuesday; launching the Sales Management level of Top Sales Academy on Wednesday … and on.

Loyalty 50
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Why did the last five prospects say no? | Jeffrey Gitomer | Best Sales.

Jeffrey Gitomer

The customer has a personal relationship with another vendor. Get Sales Blog Updates. Customer Loyalty. Sales Management. Sales Videos. Little Red Book of Sales Answers. Customer Satisfaction is Worthless, Customer Loyalty is Priceless. The customer believed you were not the right choice.

Hiring 219