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Do Prospects Lie to Your Salespeople Like the Airlines Do?

Understanding the Sales Force

Do the airlines and the FAA seriously expect us to believe that when there is no WiFi on the plane our devices will interfere with navigation but when there is WiFi on the plane the devices won't interfere? After all, these lies continues to work for them, much as the lies the airlines use continue to get us to power down our devices.

Airlines 268
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Make Your Sales Force Your Loyalty Program

Sales and Marketing Management

They train the customer on how to use the product (both initially and ongoing), which enhances perceptions of overall product quality and performance. At this point, you might be forgiven for raising a simple question: “That may be great for an airline or a restaurant, but I’m in the manufacturing business.

Loyalty 290
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Would You Watch An Autonomous F1 Race?

The Pipeline

I recently read about two groups, one from national health care provider, the other from a leading airline. The differentiators continue to be execution, made up of a dynamic process as James highlights, and skills training. The commonality, safety, more specifically safety, and the value of time. What’s On Top.

Airlines 206
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What the Sales World Can Learn from Marathon Participants

Understanding the Sales Force

Consider the length of time that a runner must train to prepare for running a 26.2-mile Someone training for a marathon should run up to 50 miles per week. So perhaps, our top 6% is the group that takes selling as seriously as those runners that train for a marathon. But the question is, why only 6%? Why not everyone else?

Airlines 284
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One Thing Missing from The New Way of Selling - Part 2

Understanding the Sales Force

They use Objective Management Group''s (OMG) Sales Candidate Assessments to identify the new kind of salespeople who will succeed there. When commercial airlines made flying affordable enough for everyone, it didn''t eliminate buses, trains and cars. Mark and I go back a long way. We still use our cars to drive 120 miles!

Airlines 196
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Do prospects lie? How does the answer impact sales success?

Anthony Cole Training

Do the airlines and the FAA seriously expect us to believe that our devices will interfere with navigation when there's no WiFi on the plane, but when there is WiFi on the plane, then the devices won't interfere? After all, these lies continue to work for them, as much as the airlines' lies get us to power down our devices.

Airlines 137
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The Two EX’s of Success

The Pipeline

Maybe I can help you relate differently, you know when your flight is delayed, and you face getting to an important meeting late, doesn’t matter what the airline says, it doesn’t change the fact that it was late. A lack of consistency on reviewing, training and reviewing the activity and the quality of execution.

Airlines 282