Connext Digital

AUGUST 13, 2018

Writing and editing are more than just producing articles for blog posts and landing pages. Keyword optimization will help your content rank on search engines so your audience can find it. A well-written blog post or newsletter is useless if the right people don’t find it. Writing and Editing Skills. SEO and SEM Skills.

Paid Content 69

Paid Content Social Media Marketing Advertising 69

Lessonly

DECEMBER 3, 2021

In this blog, we’re mostly going to be speaking directly to the people who make stuff. I grew up with two manufacturing engineers for parents. In most cases, training pros can do the bulk of the work upfront, and learners can access training when they’ve got the time and energy to actually absorb it. Little stuff.

Training 49

Training Company Software Software 49

Apptivo

MARCH 10, 2023

This feature ensures that all agents are on the same page and that customers receive consistent and correct information. Ticket aging Did you know that 59% of all customers believe that the most important aspect of customer service is prompt and effective problem resolution? How is help desk useful for the sales field?

Software 52

Software Software Travel Customer Service 52

Babette Ten Haken

NOVEMBER 26, 2018

My One Millimeter Mindset blog post, “ Do Our Professional Labels create Positive Customer Experiences? ” has been selected as a Finalist for the Customer Experience Update annual MVP Awards!! Click on this link or click on the widget appearing in the right hand column of this blog! Enjoy this blog post?

Churn 80

Churn Retention Ideal Customer Profile Strategy 80

CloserIQ

APRIL 30, 2019

Marketing and sales teams dedicate a considerable amount of time and energy into developing outreach campaigns. Our clients regularly interact with everyone from the product development team, to customer service reps, and myself included. The sales cycle is an ongoing, customer-driven process.

B2B 52

B2B B2C Buyer Persona Lead Rank 52

Babette Ten Haken

OCTOBER 8, 2018

The quality of engagement experience is essential for fueling ongoing, high-quality customer experiences. First, the act of engaging customers encourages both customers and sellers to exchange energy with one another. Either way, engagement experiences bias current and future customers, for better or for worse.

Ideal Customer Profile 88

Ideal Customer Profile Customer Chemicals SME 88

Hubspot Sales

MAY 28, 2018

This post originally appeared on HubSpot's Marketing blog. Better: I know this role entails a significant amount of customer interaction. Can you tell me a little bit about how much of the expectation is around customer service versus upsells? How does that same principle of autonomy apply on teams outside engineering?

How To 112

How To Travel Networking Groups 112

Babette Ten Haken

JUNE 6, 2018

With everyone chasing anything that vaguely looks, smells and sounds like an opportunity, we waste time and energy being busy. Because we are busy being crazy about acquiring new business, we abandon existing customers. Not a lot of useless expenditure of energy. Subscribe to my blog. Sound familiar? Not only that.

Policies 48

Policies Demand Generation Agencies SME Energy 48

Delicious Sales

MAY 2, 2012

Customer Service (995). Customer (6670). Engineering (791). Energy (615). Blog (5972). Brian, CMO of Lattice Engines, recently presented a session on predictive analytics at the Inside Sales Virtual Summit. Customer 2.0 Josiane starts her authoritative book with a discussion of Customer 2.0,

Lead Rank 99

Lead Rank Leads360 Lead Scoring Top of Funnel 99

Tony Hughes

MARCH 7, 2018

Now I can go find thousands of these charts but what we see here is a similarity of diametric motions in competing energy systems. Recently, a CEO argued for the end of selling and how customer service agents could handle it all. Is the engine full of sawdust? My startup company is at risk. Check out this second graph.

Lead Rank 66

Lead Rank Enterprise Enterprise Scale 66

Hubspot Sales

AUGUST 21, 2023

In the flywheel model, customers go through three stages: attract, engage, and delight. Content at this stage grabs a potential customer’s attention. This can be in the form of a blog, whitepaper, or video. A lead gets here by clicking on an ad, social media post, or a search engine result. First up is the attract phase.

Paid Content 98

Paid Content Top of Funnel Lead Rank Webinar Metrics 98

Babette Ten Haken

JANUARY 16, 2019

Executing outcomes on your professional goals frees up your physical and emotional energy. Gain tactics to help you better serve yourself, so you can better serve customers. Subscribe to my blog. Are there alternative approaches? Explore innovative options, because you now prioritize your goals. What are you waiting for?

Ideal Customer Profile 76

Ideal Customer Profile Webinar Metrics SME Lead Rank 76

Sales Hacker

OCTOBER 7, 2021

That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. She holds a BS in Chemical Engineering from the University of Texas at Austin and lives in Los Altos, California with her two children.

Hiring 130

Hiring Ideal Customer Profile Top of Funnel Lead Rank 130