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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

They’re making lists of software and services deemed nonessential, and sending them to the chopping block. Is your company on the list of software or service your customers are planning to cut loose? First, it’s important to remember that you can’t stop every customer from canceling your service or software.

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The Greatest Sales Pitch I’ve Seen All Year. It’s Drift’s and it’s brilliant. Here’s why.

Openview

The answer to both starts with a brilliant strategic narrative , championed by Drift CEO David Cancel , that has transformed the company into something more like a movement. However, I saw Cancel pitch at Hypergrowth because I also spoke at the conference. Marc Benioff squared off against software. Name the enemy.

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Five years in customer experience at Nutshell

Nutshell

It also said “We make CRM software to help people grow their business” and mentioned they were hiring in customer experience. Through all these conversations, I have learned a lot about what is important to growing businesses around the world, and the bottom line really isn’t that different. There is so much data and so little time.

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How to Adapt to the New Sales Environment: A 2-Step Approach to Navigating COVID-19

Sales Hacker

Just like in any crisis, some industries will be devastated by the impact of the pandemic, but the companies that are less affected — such as the B2B software industry — have a responsibility to keep the economy flowing. Even the B2B software industry has been seeing a massive hit regarding trade shows and industry events.

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7 proven prospecting techniques to add rocket fuel to your growth

PandaDoc

Whether you are cold calling or cold emailing in 2020, you must know these outreach channels should not feel cold. The right Customer Relationship Management (CRM) software can help you automate personalization at scale. Obviously, with the pandemic disrupting the world, events have been canceled en masse. Warm-up cold leads.

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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

When conversing with clients, genuinely ask about their professional and personal interests. Using this information to spark conversations lets clients know you listen and they’ll trust you. Be sure to attend events early so you can meet the organizers, connect with them, and follow them on their preferred social media channels.

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We Asked 9 Successful Sales Leaders About the Economy

Sales Hacker

Typically when the markets are down, you will see your marketing-sourced lead to qualified opportunity conversion rates start to decrease as your customers/prospects start reprioritizing their own internal resources and budgets. They will push out/cancel demo meetings or they might just completely go dark in the middle of a deal cycle.