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COVID-19 churn prevention: Your customers are cutting costs. Don't just let them cancel.

Close.io

First, it’s important to remember that you can’t stop every customer from canceling your service or software. Unfortunately, our first reaction in a time of crisis is to retreat and run away from difficult conversations. What do their marketing channels and social media look like? What are your direct competitors doing?

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The Greatest Sales Pitch I’ve Seen All Year. It’s Drift’s and it’s brilliant. Here’s why.

Openview

The answer to both starts with a brilliant strategic narrative , championed by Drift CEO David Cancel , that has transformed the company into something more like a movement. However, I saw Cancel pitch at Hypergrowth because I also spoke at the conference. Start with a big, undeniable change that creates stakes. Name the enemy.

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2023 Leadership Playbook: Winning Hybrid Sales Strategies (With Examples)

Sales Hacker

Take Drift , for example, whose executive chairman David Cancel said, “One of the reasons we founded Drift in the first place was to build a new type of corporate America – one that values diversity and creates equity. Create a Slack channel for your team to celebrate the small wins and emphasize the positives. One easy fix?

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How to Plan a Virtual Event That Generates Leads in 4 Easy Steps

Sales Hacker

The cancellation of industry events from the COVID-19 crisis poses a real problem to salespeople who rely on events-based marketing. Conferences and workshops are obviously being canceled, and the associated costs are significant. In the tech sector alone, the direct losses from the cancellation of just 10 events are more than $1.1

Lead Rank 127
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Surviving Pandemics and Recessions with Outbound Marketing

Cience

The question is whether you’re part of those conversations or not. Conversely, we’ve observed independent, autonomous ability to handle workflows perfectly well across our fleet of hundreds of our own Sales Development Reps ( SDRs ), as prospecting is all they do. Events cancellations. Eric Quanstrom, CMO at CIENCE.

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Five years in customer experience at Nutshell

Nutshell

Through all these conversations, I have learned a lot about what is important to growing businesses around the world, and the bottom line really isn’t that different. A small sample of what we get to see every day in our #madprops Slack channel. I spent my first few years at Nutshell talking to a lot of customers.

Customer 108
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How to Foster Healthy Competition When Managing Remote Teams

SalesLoft

Closers: Who had the most conversations? Customer Success: Who had the most conversations? Listen in Using Live Call Studio and Analyze With Conversation Intelligence. If a virtual meeting feels like too much, set up a Slack channel where sellers can tout their success, share insights, and collaborate in real-time.