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5 best practices for offering excellent customer service

Zendesk Sell

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

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The 33 Best Sales Training Video Channels on YouTube

Hubspot Sales

Whether you and your team need some bite-sized instruction, a full course correction or just a bit of motivation, there’s a wide variety of YouTube sales training channels that can help you. You'll find a short description of each channel as well as a few examples of especially informative or entertaining videos from each.

Channels 112
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20 Best Live Chat Software Platforms for Multiple Uses in 2022

LeadFuze

In a crowded marketplace, it can be difficult to find the best live chat software for your website. A store owner has the opportunity to speak with customers who come in on a daily basis. There are a number of live chat tools that help you track visitors and what they do on your site such as live chat software for your website.

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Sales Strategy 101: The Ultimate Guide

Zoominfo

There are various stakeholders, priorities, markets, and channels to align, and the right mix for your business may not always be clear. Inbound sales are when customers initiate contact with your business to inquire about the product or service you sell. When developing a sales strategy, many leaders aren’t sure where to begin.

Strategy 130
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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

Other times, they try hard to find exclusive leads through techniques like cold-calling. Be sure to attend events early so you can meet the organizers, connect with them, and follow them on their preferred social media channels. If you don't know, ask for help,” adds Veronica. Image Source 2.

Insurance 104
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3 Important Ways Account-Based Sales Teams Can Stay Relevant

No More Cold Calling

It used to be that you were at the top of your prospecting game if you targeted the Holy Grail of markets: software, semiconductor, manufacturing, professional services, networking, mobility, biotech. There are only two ways to increase sales: do more business with existing customers or find new customers.

Account 120
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Outreach Sales: How To Outreach Better

InsideSales.com

Contact and customer service are in constant scrutiny, so it’s important to get outreach sales right. Adopt a Customer-Centric Outbound Outreach Sales Method. Use Up-To-Date Outreach Software Maintain Outreach Sales Engagement Platforms. Customers can be new prospects or past clients who are no longer doing business.