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Podcasts, Certifications, and Ebooks Galore: Our Favorite Content Picks from 2020

Lessonly

We kicked content creation into high-gear last year to offer customer service, sales, and training leaders with resources that range from podcasts and ebooks, to coloring pages and certifications. In no particular order, here are ten of our favorite resources from 2020. A Refreshed Training Plan Builder.

eBook 48
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Leadership for Organizational Growth: Leader vs. Manager

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This idea is something I examine in my upcoming eBook, Leadership for Organizational Growth , which comes out next month. For this resource, I've decided to share a short chapter from the eBook, and this chapter is called “Leader Vs. Manager.” ” I hope you find value from this blog post and from my eBook. .”

Hiring 66
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The Rise of Digital Sales Rooms: Creating a Compelling Buying Experience

Allego

And using digital sales rooms, you can share content with customers and deliver a compelling, modern buying experience. DSRs help you: Eliminate hassle for buyers with a centralized buying resource hub. However, teams other than sales can use them across the customer life cycle. Delight modern buyers with a branded experience.

eBook 62
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3 Examples of Creative B2B Marketing Initiatives

Zoominfo

Each video tells a story of a seemingly average person showing their heroism through extraordinary customer service. With Genesys’ exceptional storytelling, they targeted audiences interested in actual humans in service positions rather than state-of-the-art AI and bots systems. In fact, SalesForce is among the first.

Examples 130
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Enterprise Lead Generation: What, Why, And How?

Zoominfo

In other words, they are the creme de la creme of leads, and if you have the resources, you should absolutely be going after them. You Need A Lot Of Resources: Once you’ve won a deal, you need to make sure that you have the team and infrastructure in place to manage them effectively as a customer.

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Scaling Your Business with Daniel Ramsey

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Daniel Ramsey is the co-founder and CEO of MyOutDesk.com , a business process services company that provides virtual assistance to busy professionals in the area of marketing, administration, customer service, and prospecting. CFS Resource Recommendations: Check out our eBook on Sales and Marketing Alignment.

Scale 59
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Let’s Talk Sales! Improving Your Self-Awareness – Episode 137

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If you already caught the episode and you're here for the resources mentioned, keep reading! If you already caught the episode and you’re here for the resources mentioned, keep reading! Other resources that will help you improve your self-awareness. This eBook was written to help alleviate some of that pain.

eBook 51