article thumbnail

Are You a Salesperson or a Customer Service Person?

The Sales Hunter

.” Your job description says “sales” and you’re part of the sales team. If that’s the case, then why are you acting like a customer service person? I’m not bashing customer service people. Sales managers, what behavior are you rewarding?

article thumbnail

Sales Leadership Friday: Two Deadly Words in Sales… “If” and “Then”

The Sales Hunter

I can’t tell you the number of times I’ve heard salespeople and sales managers use what I refer to as the two deadly words in sales: “if” and “then.” It’s too easy for salespeople and even sales managers to believe if only something , then they could something.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

These Stakeholders Can Sabotage Your Sale

SalesFuel

She recommends sharing “specific literature, customer references, case studies, or other sales collateral that can affirm that, be sure to share them.” Additionally, make sure to emphasize the stellar customer experience you deliver. Hearing about your customer service directly from other buyers provides authenticity.

Hiring 52
article thumbnail

Why Can't You Get More Referrals? | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

Is your customer willing to take that risk by referring you? Are they willing to risk a friendship or relationship they have by referring someone to you? Here are a few deeper questions to ponder if you didn’t get what you asked for: What have you done to both earn the trust of AND reduce the risk of your customer?

Referrals 299
article thumbnail

7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

article thumbnail

Territory Managers: A Look at Their Role, Skills, and Compensation

Hubspot Sales

Generally speaking, a territory sales manager is expected to at least have a bachelor's degree in Business Administration, Business Management, Marketing, or another related field. The term can refer to an area as small as a city or as large as a few states. What does a territory sales manager do?

article thumbnail

Tips for Communicating Effectively with Sales Teams

Sales and Marketing Management

Key to the success of sales team communication at Lawson Products is always ensuring that sales management is aware of communication going to their teams. If it’s a change, requires action or will generate a lot of questions, we provide sales management with extra information or tools to respond appropriately.