SugarCRM

NOVEMBER 9, 2022

The Customer of the Year award celebrates customers who have cultivated a lasting partnership with SugarCRM by achieving significant business impacts using the platform. ONI-Waermetrafo GmbH was able to significantly increase the win rate of their quotes through SugarCRM, which consist of hardware, services, and support.

Brainsell 49

Brainsell SugarCRM Customer CRM 49

Score More Sales

APRIL 30, 2013

For bigger SMB’s and mid market companies, SugarCRM offers very robust features and simple ways to get started, including a free trial. SugarCRM has been a CRM leader first with their open system and now announcing their newest version, Sugar 7, which has a new user interface that integrates social awareness into their CRM.

CRM 291

CRM Revenue SugarCRM System 291

SugarCRM

OCTOBER 11, 2021

SugarCRM’s mission is to provide a platform that helps our customers serve their customers. While Zendesk has good self-help and service agent capabilities, there is no comparison to the depth of customer information and process management tools that come with SugarCRM. .

SugarCRM 45

SugarCRM Comparison Engineering Data 45

SugarCRM

NOVEMBER 7, 2023

No matter how good your products or services are, search engine ranking is still king in self-service buying. So, you need to ensure that you use the right tools to help you increase your search engine ranking. Search engine optimization strategies are the first you should look into in the process. How’s Your Ranking?

B2C 26

B2C SugarCRM How To Engineering 26

SugarCRM

NOVEMBER 11, 2021

How AI Shapes the SugarCRM Platform. Sugar’s AI engine, SugarPredict , leverages vast external data sources to surface insights unique to your business and help you: Find out which of your leads are more likely to engage with your marketing campaigns.

B2B 49

B2B SugarCRM Lead Rank Lead Scoring 49

SugarCRM

NOVEMBER 8, 2021

Most companies have great sales and marketing engines to get you in the door, but it’s essential to understand if they will support you after the ink dries on the contract. What are the top three value propositions of the application for your business? Find a Customer-Obsessed Vendor. The vendor-customer relationship is critical.

CRM 49

CRM Vendor SugarCRM Government 49

SugarCRM

APRIL 10, 2019

Last week we hit a major milestone at SugarCRM with the release of Sugar 9. We agree, and we have made headway on a long-standing SugarCRM problem which is, ‘How can we better understand our customer usage of our products?’. Over the years, we’ve built an incredibly powerful BPM engine, and we’re taking it to a new level in Sugar 9.

SugarCRM 47

SugarCRM CRM Report Engineering 47

SugarCRM

JULY 24, 2020

Students in Germany Use Sugar Sell to Prepare for Sales Engineer Jobs. Recently, we spoke with the Chair of Industrial Sales Engineering (ISE) at the Ruhr-University Bochum (RUB) about this lesser-known use for our customer experience (CX) platform. You can streamline social media and email marketing.

Training 26

Training SugarCRM Engineering CRM 26

SugarCRM

MARCH 31, 2021

SugarCRM devised a solution to this dilemma: the time-aware CX platform, which now has become the fully-fledged High Definition Customer Experience (HD-CX) standard. Time-aware CX, a signal innovation from SugarCRM, represented a major shift in how we understand customer experience tools and the whole approach to customer relationships.

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Forecasting Data SugarCRM Strategy 29

SugarCRM

AUGUST 31, 2020

Fortunately, today’s businesses have a new ally in the quest to maximize their productivity: SugarCRM. The time-aware CX platform is an innovative approach to tracking, analyzing, and engineering great customer experiences. These benefits mean concrete dividends for SugarCRM users from a wide range of industries.

SugarCRM 29

SugarCRM Oracle Ideal Customer Profile Analytics 29

SugarCRM

DECEMBER 20, 2022

SugarCRM partners with Triblio, so you can integrate your CRM data and execute ABM programs. These campaign tools and analytics run on a proprietary AI-powered purchase intent engine that scores account interest during the buying journey. The use of CRM data is also a great way to connect sales and marketing teams.

Account Based Marketing 48

Account Based Marketing CRM Lead Rank Data 48

SugarCRM

JUNE 25, 2019

We were joined by Jana Ferguson, director of professional services at SugarCRM via our latest and exciting acquisition of Salesfusion. Jana has helped hundreds of organizations build more aligned sales and marketing engines, and reveals some great tips and best practices in getting your sales and marketing organizations on the same page.

Webinar Metrics 20

Webinar Metrics CRM SugarCRM Marketing 20

SugarCRM

MAY 29, 2019

That’s why we have a dedicated team of Performance Engineers that work cross-functionally with Product, Operations, and Support teams with the goal to make Sugar fast. So this API has been a particular area of focus for our performance engineers that having been identifying bottlenecks and eliminating them one by one.

SugarCRM 28

SugarCRM Exercises Engineering Data 28

SugarCRM

AUGUST 4, 2022

SugarCRM is committed to providing the fullest level of transparency. SugarCRM makes it easy to apply AI to the data you already manage with SugarPredict, our fully integrated engine for helping you gather key sales and marketing insights, assess customer sentiment, and predict the future for the highest level of growth.

Lead Rank 26

Lead Rank Lead Scoring SugarCRM Forecasting 26

SugarCRM

MAY 4, 2020

Optimize for search engines: Whether you’re focusing on organic SEO or running a pay-per-click campaign with a program like Google AdWords, best-practice search engine marketing (SEM) can help generate a lot of top of the funnel leads. The post 7 Tips for Generating Top of the Funnel Leads appeared first on SugarCRM.

Top of Funnel 33

Top of Funnel Funnel Lead Rank Lead Scoring 33

SugarCRM

OCTOBER 10, 2019

Designers, engineers, and innovators build the product or create a new service for customers, but it’s the customer professionals who take it to a stage where their customers obtain value. appeared first on SugarCRM. Here are some cool tips to celebrate Customer Service Week. Serve well! The post It’s National Customer Service Week!

Customer Service 27

Customer Service Customer Face-to-face SugarCRM 27

SugarCRM

SEPTEMBER 28, 2020

On the whole—from sales organizations, marketing teams, production, and engineering—we are seeing no real delays or drops in productivity for the majority of employees or departments. appeared first on SugarCRM. If anything, at least in my experience, things are moving at a faster pace. The post Where’s the Hub?

SugarCRM 49

SugarCRM Conference Company Engineering 49

SugarCRM

NOVEMBER 6, 2020

The kinds of consumer experiences that raise expectations, such as engaging with recommendation engines from companies like Amazon or Netflix, are becoming increasingly common. Ask Siri where to get a pizza or type a pizza query into Google and the search engines automatically know where you are so they can recommend pizza joints near you.

Enterprise 32

Enterprise Enterprise CRM Customer 32

SugarCRM

JUNE 18, 2018

For these reasons and more the SugarCRM engineering team is constantly thinking about and developing more ways to give back more to every Sugar user for every action they take in the system.

Software 34

Software Software B2B Conversion 34

SugarCRM

JANUARY 13, 2022

Considering 90% of business leaders cite CX as their biggest growth engine—higher than any other area—it’s easy to see why. This makes customer experience a serious engine to higher revenues and growth for every business. Taking care of your customers is no longer the right thing to do—it’s an engine for measurable growth.

ROI 26

ROI Customer Loyalty Churn 26

SugarCRM

JANUARY 9, 2024

Challenges of Using Generative AI to Enhance Customer Experience (CX) While Generative AI tempts many organizations, many haven’t considered the challenges of operating similar engines. Besides, data needs to be anonymized before being sent to generative AI engines.

Ideal Customer Profile 32

Ideal Customer Profile Infusion Customer Engineering 32

SugarCRM

MAY 19, 2022

Retail brands take search engine image identification further by implementing facial recognition software in stores. SugarCRM and the Future of AI. But with such tremendous potential, AI is set to contribute $15.7 trillion to the global economy by 2030. It means enhancing jobs with smarter data that employees can then act on.

Outsourcing Services 26

Outsourcing Services Lead Rank Lead Scoring Marketing 26

SugarCRM

APRIL 24, 2019

It’s a way to stick their hand in a running engine and not get too badly burned. SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market.

Data 22

Data Customer SugarCRM Engineering 22

SugarCRM

NOVEMBER 24, 2021

That customer is SMC , a worldwide leader in pneumatic control engineering and industrial automation support technology headquartered in Tokyo. We are happy to congratulate SugarCRM Customer Breakthrough Award winners who leveraged Sugar solutions and services to make the hard things easier for sales, marketing, and service.

Customer 26

Customer Automotive Nonprofit Campaigns 26

SugarCRM

FEBRUARY 4, 2020

Among the many inbound marketing tactics, one of the most valuable is search engine marketing (SEM). When it comes to search engine marketing, there’s a lot that you can do organically, which is where a strong SEO strategy comes into play. The post Eight Best Practices for Using Google Ads appeared first on SugarCRM.

Google 26

Google Real Estate Cost Per Click Campaigns 26

SugarCRM

SEPTEMBER 26, 2019

Joe Cora, Engineering Manager at The New York Times. The post From SugarConnection Boston: How 4 Leading Brands are Excelling at CX appeared first on SugarCRM. “When you’re able to surface data that’s usable, the employee experience will change and ride the customer experience wave,” she said.

Leads 20

Leads Marketing Qualified Lead SugarCRM Engineering 20

SugarCRM

JUNE 14, 2021

To make sure that your lead generation engine is firing on all cylinders, it’s important to commit to implementing a platform, integrating it within your culture and current technology, and set firm timelines to have the marketing automation platform fully functional. Lead Generation and the High-Definition Customer Experience (HD-CX).

Lead Generation 45

Lead Generation Leads Marketing Qualified Lead B2B 45

SugarCRM

APRIL 1, 2020

That said, some clear signs that you need to diversify your marketing efforts include: Increasing competition for top keyword placement on search engines. The post When Inbound Marketing Isn’t Enough appeared first on SugarCRM. Plateaued growth in social media engagement after months of steady increases.

Inbound 48

Inbound Marketing Outbound Webinar Metrics 48

SugarCRM

JANUARY 3, 2020

By using game-like mechanics (such as competitions, leaderboards, badges, and prizes), you truly turn your CRM into an employee-motivation engine. The post 5 Software Integration Trends You May Have Missed appeared first on SugarCRM. Don’t get behind on software integration trends.

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Trends Software Software Social Media 26

SugarCRM

SEPTEMBER 27, 2019

At The New York Times , for example, managing engineers are continually adding workflows to ensure team members have everything they need to handle any customer issue, at any given time — often before the customer even realizes one exists. appeared first on SugarCRM. In fact, many users never stop configuring Sugar.

SugarCRM 29

SugarCRM Face-to-face Trends Media 29

SugarCRM

NOVEMBER 28, 2019

Do they primarily rely on search engines or social? You write a great piece, publish it for search engines to crawl, incorporate it into your marketing campaigns, and you wipe your hands of it. The post Three Steps to Kickstart Your Content Marketing Strategy appeared first on SugarCRM. Measure and Optimize.

Top of Funnel 22

Top of Funnel Strategy Marketing Buyer Persona 22

SugarCRM

SEPTEMBER 17, 2019

The team’s solution architects and analysts have been guiding organizations across industries — health services, chemical engineering, financial services, food and beverage, hospitality, education, manufacturing, distribution and more — since 1994. If this is the first time you’re hearing about BrainSell, it’s not likely to be your last.

Brainsell 31

Brainsell Chemicals SugarCRM Face-to-face 31

SugarCRM

JUNE 9, 2022

Seamless transactions across devices and 24/7 access are the new norms across industries, and recommendation engines lead even B2B buyers toward their next purchases. It’s no longer enough to provide the best product or service. Many prospects won’t ever become customers if their experience turns them off.

CRM 49

CRM Software Software Engineering 49

SugarCRM

FEBRUARY 4, 2020

Among the many inbound marketing tactics, one of the most valuable is search engine marketing (SEM). When it comes to search engine marketing, there’s a lot that you can do organically, which is where a strong SEO strategy comes into play. The post Eight Best Practices for Using Google Ads appeared first on SugarCRM.

Google 20

Google Real Estate Cost Per Click Campaigns 20

SugarCRM

NOVEMBER 16, 2020

Drive visitors to your website and unearth their profiles using Sugar Market’s suite of tools for search, social, and search engine optimization (SEO). The post 5 Practical Tips for Using Sugar Market appeared first on SugarCRM. Drive Traffic and Understand Engagement with Inbound Marketing.

Lead Rank 52

Lead Rank Lead Scoring Marketing Lead Nurturing 52

SugarCRM

JUNE 7, 2022

By Letting the platform do the work , Sugar Sell goes beyond the already traditional 360-degree customer view and makes CRM the engine that drives high-definition customer experiences (HD-CX). Take a look at the latest and greatest product innovations we’ve added to Sugar Sell to help our customers succeed.

CRM 48

CRM Lead Nurturing Intent Engineering 48

SugarCRM

SEPTEMBER 30, 2021

Engineering as Marketing. In the book Traction , the founder of DuckDuckGo has coined the term “Engineering as Marketing.” One significant advantage of using engineering as marketing is that you can easily differentiate from your competition. If they are good, consumers will be naturally inclined to use them.

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Webinar Metrics Lead Rank Lead Scoring Sales Qualified Lead 49