Resources

Understanding the Voice of the Customer

How to effectively leverage customer insight with business discovery analytics.

Customer Experience Drives E-Signature Adoption

This Forrester Report examines the reasons for e-signatures being an accepted practice within certain industry sectors and the barriers to overcome in other industries.

Buyer's Guide: eSignature Solutions for Sales Contracts

Learn how to reduce time-to-signature in the sales process with eSignatures. Ever since Congress passed the ESIGN Act in 2000, which established the legality of electronically signed documents, companies have begun to recognize the importance of eSignatures to their profitability. This Buyer's Guide covers the basics and benefits of eSignatures as well as what to look for in an eSignature solutions vendor.

The Sales Magnet

Wouldn’t it be great to have tons of quality leads without ever cold calling again? Cold calling is no fun. The results are often depressing. But you don’t know what to do differently – except maybe to send emails and do more research on LinkedIn. Lead generation is hard. If you’re in marketing, you’re expected to generate new leads for sales people, but there is constant competition for prospects’ attention.

Power Prospecting Sales Kit

It’s not uncommon to lose focus on your pipeline--or funnel--and consistently filling it with new opportunities. Sellers often spend too much time on a few opportunities that are on the verge of closing at the bottom of the funnel, and don’t seek out new leads to fill the funnel. This creates a roller coaster ride in terms of performance and results in the eyes of a sales manager, and commissions in the pockets of a rep.

Integrating Social into Business with Social Collaboration Tools

The use of too many communication channels can actually hinder collaboration. That's why many organizations are now moving toward a single interface for all business communications.

Look Forward with Predictive Sales Analytics

Unlock greater value from Sales Force automation with advanced sales analytics.

Fighting the Forgetting Curve

Did you know that companies using video meetings achieve 68% of overall sales quota over the last 12 months, compared with 55% of firms not using them?

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value

The SAP Customer Relationship Management application equips your sales professionals with the tools they need to increase revenue, accelerate buying decisions, and maximize team productivity.

8 Tips for Social Business

HootSuite's latest White Paper, will illuminate the correct process by which organizations can successfully implement a successful and scalable social media strategy.

Social Media Best Practices

This White Paper will introduce you to the necessary steps you should take to employ HootSuite social media best practices.

Social Selling in B2B Sales

Over the past decade, B2B customers have become socially empowered, highly informed decision makers.

Best in Class Marketers Drive Enhanced Customer Loyalty

As marketing and sales organizations endeavor to escape the constricted economy of 2009, one of the most significant barriers to sustainable business growth lies squarely in their source of revenue: creating and maintaining profitable, long-term relationships with key customers.

7 Secrets of Prospecting Ninjas

When your target customer seems unreachable, it's time to think like a ninja.

Aberdeen Group: Optimize the Last Mile of the Sales Cycle

Learn about how to better leverage people, process and technology to optimize your sales cycles.

21st Century Sales Warrior's Guide to Social Selling

A new generation of Sales Warrior needs a new generation of tools.

Better Sales Forecasting Through Process and Technology

Read research by Aberdeen Group on how companies are turning to sales analytics solutions to provide enterprise-wide data flow into the forecasting process.

Managing Customers as Investments Research Kit - Includes a Free $8.50 Book Summary

Download this kit to learn everything you need to know about managing your customers.