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How To Boost Client Retention – Without Customer Service or Account Reps

Sales and Marketing Management

Harvard Business Review estimated that customer acquisition is 5 to 25 times as expensive as customer retention. What’s more, a Bain & Company study found that increasing customer retention rates by a mere 5% boosts profits by 25% to 95%. Ajay Gupta has served as CEO of Stirista since founding the company in 2010 at age 26.

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Youth, Lead Quality, Social Selling, Inside Sales and Outbound Marketing

Pointclear

Nick Stein, SVP of Marketing at Vision Critical Vision Critical is the world''s leading provider of insight communities, currently supporting over 650 brands worldwide. Matt Heinz, Heinz Marketing, The Quality of Sales Leads is Abysmal. The quality of leads being generated nowadays is abysmal. percent were quality.

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What is Smarketing and how do you do it?

Salesmate

In this context, marketers’ job is to produce content and promote the company to bring in as many leads as possible, while the sales team are left to attempt to convert these leads into customers. But did you know that approaching marketing and sales in this way can lose you leads and customers? Enter smarketing.

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The Biggest Threat to Sales Teams in 2018 Isn't Losing Clients

Hubspot Sales

A quick Google search or skim through your favorite sales blogs will show article upon article about how to hire the perfect reps, increase customer retention, and write the perfect sales job description -- for good reason. In 2010 -- a mere eight years ago -- 44% of respondents reported an average sales tenure of more than three years.

Hiring 111
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The 5 Top Media for Cold Prospecting

Pointclear

Ruth Stevens is Founder of eMarketing Strategy , a consulting practice that assists companies in building their customer acquisition and retention strategies. Ruth is also author of Maximizing Lead Generation: The Complete Guide for B2B Marketers. Let me go out on a limb and propose the top five media for your lead generation toolkit.

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What Contributes to Sales Success?

Anthony Cole Training

5 Direct Sales Activities that Lead to Sales Success? Dont miss "5 Ways That Managers Can Impact Sales This Year in the May-June 2010 SalesforceXP magazine! A year ago, I met with a group that was experiencing very good revenue retention, but not-so-good new business sales success. Why Arent Your Salespeople Selling?

Hiring 136
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The Sales Leader's Guide to Performance Management

Hubspot Sales

Employee retention in the sales field continues to be an issue. years , down by half from 2010. Conversion Rate - The percentage of leads each rep converted to paying customers. As a sales leader, your ability to develop and retain your sales reps is important to your company’s bottom line and future success.

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