Pipeliner
NOVEMBER 2, 2021
In an increasingly tech-savvy society, there are a lot of tools available to make the customer experience as smooth and easy as possible. This little tool found on most business websites is helping customers from all over the world by being a middleman guiding customers to the information they need, like an automated reception desk.
Sales and Marketing Management
JANUARY 20, 2020
You could be vulnerable if you’re not sharpening your sales skills and honing the tactics that will help you succeed in 2020. million B2B reps currently selling, as many as 1 million could be gone by 2020. Reps aren’t disappearing; instead, they’re transitioning into the value-added resources their business customers need.
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Understanding the Sales Force
JULY 10, 2023
It’s been quite a while since I’ve written an article about the role that customer service plays in the retention and renewal of customers and accounts. Some products are so exclusive, and so desirable, that crappy customer service might not even stop you from buying again.
SugarCRM
AUGUST 24, 2021
“Customer experience has never been more important than right now because when the pandemic is finally behind us, customers will remember which companies treated them well during this difficult time.” — Dan Gingiss, Host, Experience This! Customer Experience: The Key to Success in the New Marketplace.
Zoominfo
MARCH 27, 2018
On the most basic level, customer engagement can be defined as the ongoing relationship between a brand and its customers. And, even though customer engagement is only a piece of the marketing puzzle, it shouldn’t be ignored. The Current State of Customer Engagement.
Hubspot Sales
MAY 15, 2020
If the first few months of 2020 have taught us anything, it’s that uncertain times can call for quick pivots to sales and marketing plans. Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies.
MarketJoy
JULY 14, 2020
Before the pandemic, economists from all around the world had been warning that another recession was eminent in late 2020. At MarketJoy we have made a comprehensive list of some essential ways with which you can recession-proof your business in 2020 and beyond. BUILD STRONG RELATIONSHIPS WITH CUSTOMERS. BE AWARE OF YOUR COSTS.
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