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6 Ways to Provide Superior Customer Service After the Sale

The Center for Sales Strategy

An interesting statistic about customer service jumped out at me. According to MediaPost , only 17% of consumers think manufacturers and retailers are extremely good at caring for their customers after a sale. It’s tough to earn a repeat customer if you don’t follow through and offer superior customer service.

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Do You Know How To Increase B2B Sales?

Smooth Sale

Photo by Andrea Schit z via Pixabay Attract the Right Job Or Clientele: Do You Know How To Increase B2B Sales? Intense competition in the business-to-business (B2B) landscape often makes it challenging for brands to win potential customers. Poor sales rep interactions are one habit that ruins potential leads.

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SaaS Revenue Model: How to Adopt One to Boost Recurring Revenue

Hubspot Sales

Given the ongoing nature of software-as-a-service (SaaS) investments and support, it’s possible for companies to turn initial sales into continual revenue streams that both boost customer satisfaction and pave the way for sustained success. Instead, services are accessed via the cloud anywhere, anytime, and on any device.

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Customer Support: Importance, Types and Best practices

Apptivo

All About Customer Support. What is Customer support? Why is customer support important for business? What is the difference between customer support and customer service? Responsibilities of customer support. Best practices in customer support. What is customer support? Final thoughts.

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Importance of CRM for lead management

Apptivo

Lead generation includes all the efforts required to capture quality leads , with due effort can be converted into customers. Lead generation includes all the efforts required to capture quality leads , with due effort can be converted into customers. CRM lead management refers to the process of converting your leads into customers.

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Top 6 SMB Tech Verticals to Watch Out for: A Review of the Prospering Market

BuzzBoard

Well, many things… out of which the 3Ps i.e. People, Protection, and Performance take the center stage—IT-enabled better collaboration to support remote working models, greater need for safer storage as more transactions move online, and the requirement for scaling up customer experiences, now further fuelled by Artificial Intelligence (AI).

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What is customer service – a complete guide

Apptivo

Customers are the prime reason for the survival of any business. No matter what the organization offers, it can only sustain in the market with a willing group of customers to buy their product or to enjoy their service. Happy and delighted customers pave the way for the growth of the business. Definition.