Remove Blog Remove Customer Service Remove Energy Remove Tools
article thumbnail

7 ways to improve customer service desk performance

Apptivo

7 ways to improve customer service desk performance 3. Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” To stay ahead of the competition, businesses must prioritize exceptional customer service.

article thumbnail

6 Things NOT to Do When Leaving a Voicemail

The Sales Hunter

Voicemail messages are a powerful tool if done right! There are 6 things you should definitely not do when leaving a voicemail message, regardless of whether it is a prospecting voicemail or a message for your best customer. Voicemail messages are an effective tool if used properly and it starts by not doing the stupid stuff.

Call-back 263
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Will You Accept Full Responsibility for Business Success?

Smooth Sale

As such, our collaborative blog offers a few elements to remember about being the sole manager and accepting full responsibility for business success. Examples include property management, payment processing, high-risk, eChecks, ACH payments, contact us through customer service, all of which need to be managed by one person.

article thumbnail

Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

Pro tip: Read more about social commerce in this blog post. It’s important to distinguish between omnichannel and multichannel — while omnichannel means delivering a consistent and connected experience for the customer, multichannel means selling products on different channels.

Trends 99
article thumbnail

Why You Should Outsource Your Sales Training

Janek Performance Group

In today’s blog we will review the main advantages of outsourcing sales training, which may help you transform your sales team and drive your business forward. It feels good knowing that you give each sales employee all the critical tools they need to fulfill their potential and maximize results.

article thumbnail

When The Going Gets Tough

Partners in Excellence

We found we could get the order, but delivering it became more challenging–or when customers found we couldn’t deliver, they’d choose to do nothing. Pile on that changes in the global political/economic situation, exacerbating the challenges from before, prices, particularly energy related skyrocketed.

article thumbnail

How to use the marketing flywheel method to supercharge your business

Nutshell

No blog, video, or sales pitch is complete until the phrase “boost ROI” or “improve your net promoter score” is used. A flywheel is a mechanical device that’s designed to store rotational energy in an efficient way. The problem with the standard funnel approach is that the customer is an afterthought.