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Are Client Retention Folks the Best Salespeople in Your Company?

Babette Ten Haken

It just could be that client retention folks are the best salespeople in your company. Including everyone who does not receive commission dollars (at all, or meager) for ensuring customer success. The best (often uncompensated) salespeople in your company are your client retention folks. It’s about time.

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. 67% more according to recent research. How much more?

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A sales rep’s guide to customer retention: 5 ways to keep your buyers coming back

Nutshell

So today, we’re diving deep into the world of customer retention. Keep reading to learn what customer retention is, why it’s vital to business success, and what you can do as a sales rep to better retain your customers. Customer Retention: A Definition. Why Is Customer Retention Important to Business Success?

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

They then leverage research tools and market insights to pinpoint promising opportunities. Scalability, Flexibility, and Growth Scalable model Adaptability Growth and retention As businesses grow, BDR teams can be easily scaled up or down. These figures are important to gauge BDR growth and retention.

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10-Point Inspection for Top Sales Performance

SBI Growth

The first monthly commission statements will soon be in your sales reps'' hands. Top Sales reps become a retention risk when they recognize that the plan will not support achievement of their income goals. The January commission statement can be a sign that it''s time to look elsewhere. January is over.

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The Ultimate Guide to Consultative Selling for Digital Agencies

BuzzBoard

This trust tends to sustain the relationship over the long term, resulting in increased client retention. It begins with deep research, with the seller digging into the prospect’s business to uncover hidden challenges. Higher Client Retention: Building strong client relationships leads to long-term partnerships and recurring revenue.

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5 Key Pillars of Effective Sales Performance Management

The Spiff Blog

Don’t just take our word for it, research has shown that companies with strong alignment perform better than those without, reporting 36% higher customer retention rates and 38% higher sales win rates ( source ). Competitiveness : Your commission rates need to be competitive to attract and retain top talent.