MTD Sales Training

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How To Take Control Of The Conversation With Your Prospect

MTD Sales Training

It’s the customer who has done their homework and research, and it’s they who set the rules for the conversation. So, now that product knowledge is not the main concern of the prospect , how can you still control the conversation so you are taking it in the right direction? Today, it’s the customer who holds all the aces. Sean McPheat.

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Improve Your Sales Conversations With These Four Simple Steps

MTD Sales Training

There’s a great strategy in communication that, I promise, will revolutionise the way you gain an understanding and rapport with a prospect. It’s something that I have to practice time. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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The First Thing To Do With EVERY Objection You Face

MTD Sales Training

There’s a saying in negotiations that goes ‘The person in control of a conversation is the one asking the questions.’. As we said at the beginning, the person in control of a conversation is the one asking the questions. You’re now in control of the conversation and the prospect feels obliged to answer you with further details.

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22 Ways To Critique Your Sales Meetings

MTD Sales Training

The ‘how’ is the process that the meeting took, how you conducted the conversation, what worked well and what didn’t. In other words, how did the dynamics of the sales conversation go? What turning points occurred in the conversation? As you learn from experiences, you can ask yourself three fundamental questions: What happened?

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What Is Active Listening And How Can We Improve It?

MTD Sales Training

Active listening can be defined as ‘the concept of listening that keeps you engaged in a conversation in a positive way’. That positivity is important, because as soon as the conversation becomes even slightly negative, we tend to have the habit of withdrawing or counteracting the concepts the other person has with ideas of our own.

Exercises 224
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The 7 Best Phrases To Use With Your Prospects

MTD Sales Training

Here are just ten phrases that will connect with them and get the conversation going. You open up the conversation by asking for their opinion. Remember; don’t try and sell anything early in the conversation. 1) Hi, Sean here from MTD. That tells them immediately who you are and the purpose for the call. Happy Selling!

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Active Listening Examples & Exercises

MTD Sales Training

Let’s look at some examples of what we would call ‘active’ listening and why we would call it that: Paraphrasing – This is where we repeat the meaning that we have heard in the conversation. ” Summarise questions – This helps you review how the conversation is going.

Exercises 163