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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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Exploring the Ethics of AI in Sales: How to Balance Automation with Human Touch

Pipeliner

AI-powered sales automation tools can help businesses automate mundane tasks, such as generating leads, managing customer relationships, and predicting customer behavior. AI-powered chatbots can also provide customers with personalized experiences and answer their questions quickly.

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ChatGPT Is Getting Pissed Off!

Partners in Excellence

She was trying to be diplomatic, but after a few prompts she said, “I’d really like to write Maxime a letter telling her how bad these outreaches are, and how it offends me to be manipulated in this way!” Here’s what she said: Dear Maxime @RepliQ, I must admit, your email was a delightful exercise in futility.

Scale 62
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Pricing Objectives: What They Are and Why You Need One

Hubspot Sales

Doing the practice right involves aspects like providing exemplary customer service, investing in a solid customer success team, or creating customer loyalty programs. Maximizing retention is a popular pricing objective. Maximizing Profit. Increasing Sales Volume. Matching Competitors' Prices.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Why You Should Outsource Your Sales Training

Janek Performance Group

Those who appreciate the value of education stand a better chance of maximizing their potential and optimizing results. It feels good knowing that you give each sales employee all the critical tools they need to fulfill their potential and maximize results. Effective sales training should be an essential aspect of your sales strategy.

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Personalization in a COVID-19 World

Cincom Smart Selling

The COVID-19 pandemic is accelerating this move and is aggressively pushing the transition from offline to online—to digitize manual processes in an effort to minimize risk and maximize customer relationships. This is exactly what you can do with Customer Communications Management technology.

Scale 62