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Misconceptions About Outsourcing In Emerging Markets

Sales and Marketing Management

Author: Rilind Elezaj There are people who have made it their business to use misconceptions and unfounded myths to scare businesses from outsourcing in emerging markets. The truth is that outsourcing in emerging markets is among the smartest business decision any company can make. Outsourcing is a preserve of big companies.

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Why You Should Outsource Your Sales Training

Janek Performance Group

Businesses that are ready to invest in sales training have a serious decision to make: should they rely on their internal resources and educate their sales people in-house, or will they benefit MORE from outsourcing the process to a sales training company, with a proven track record and experience? You know they deserve it.

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Are You Familiar With Nine Services To Outsource As A Business?

Smooth Sale

Attract the Right Job Or Clientele: Are You Familiar With Nine Services To Outsource As A Business? Our collaborative Blog provides suggestions for the question, ‘Are you familiar with nine services to outsource as a business?’ One way to do this is by outsourcing specific tasks to third-party service providers.

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3 Keys To Customer Service

Pipeliner

Customers are at the heart of every small business. So, for your small business to succeed, you must emphasize customer service. When you get it right, you’ll be rewarded by a growing company and feel pride in building relationships with your customers. Protection Is Customer Service.

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From the Switchboard to Social Media: A Brief History of Customer Service

Sales and Marketing Management

From a business standpoint, it’s imperative to provide customer service across a multiplicity of channels, too. It wasn’t all that long ago when “contacting customer service” simply meant visiting a store or office and talking to the owner or manager. Operators Are Standing By. Reach Out, Reach Out and Touch Someone.

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The Continue Cry to Blame Customer Service

Increase Sales

Yes by all accounts the cry to blame customer service is increasing. Outsourcing customer service to regions unknown where the native language is not shared by the customer and the customer service representative or where technology seems to rule appear to be the standard operating procedure for many businesses.

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6 Easy Ways to Spot Toxic Customer Service

Pipeliner

I’ve always said that sales is in the customer service business; you can’t sell someone anything if you have a toxic relationship with them. It doesn’t place a priority on the skills and attitude necessary to create miraculous service moments with customers. Outsourced call centers. It’s a joke really.