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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate.

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How to Enhance Your Business Approach to Customer Service

Smooth Sale

Attract the Right Job Or Clientele: How to Enhance Your Business Approach to Customer Service. Our collaborative blog offers insights on ‘How to enhance your business approach to customer service.’ ’ Customer service is something that most businesses know they need to get right.

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Robust Field Service Management Using Help Desk Software

Apptivo

In most countries, laws and regulations make a business duty bound to provide after-sales service and it is imperative to meet Guarantee and Warranty terms under which the product has been sold. What software to use for Field service management? Increased customer satisfaction. Shortening mean time to repair.

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20 Best Live Chat Software Platforms for Multiple Uses in 2022

LeadFuze

In a crowded marketplace, it can be difficult to find the best live chat software for your website. A store owner has the opportunity to speak with customers who come in on a daily basis. There are a number of live chat tools that help you track visitors and what they do on your site such as live chat software for your website.

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7 Must-Have Automated Documents for Sales Success

Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation.

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Sales Pros Say This Tool is Key to Driving Sales: How to Close More Deals With It [Data]

Hubspot Sales

When it comes to sales, there's a lot of innovation happening — and therefore, a litany of new tools. But only one type of tool is considered "effective" by 78% of global sales professionals. It's a CRM (or Customer Relationship Management Platform). If you're in sales, this result shouldn't be a big surprise.

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13 best invoicing software to facilitate your payment process in 2022

PandaDoc

And that is why invoicing software has proven to be one of the most useful innovations of the 21st century. But with all the options out there, how do you know which invoicing software is best suited to your business needs? Best invoicing software. What are the best options for invoicing software? FreshBooks. Zoho Books.