Increase Sales

JULY 21, 2017

Bad customer service should not be one of them. Yet when that sales objection is something beyond their control such as customer service, delivery by another vendor to invoicing, earning the sale becomes even more difficult. Real Time Bad Customer Service. How do you handle this sales objection?

Customer Service 114

Customer Service Objections Customer Social Media 114

The Sales Hunter

DECEMBER 15, 2011

It’s Time To Kill Social Media. It’s time we kill social media, especially if you’re using social media as a sales tool or prospecting technique. It’s not working for one very reason — you’re using the term “social media.” customer service.

Social Media 152

Social Media Media Motivation Hiring 152

Zendesk Sell

JANUARY 8, 2019

Great customer service is a key part of any successful business. Poor customer service has the opposite effect. According to the NewVoiceMedia’s 2018 “Serial Switchers” report , poor customer service costs businesses around $75 billion a year. Only 5% did not share a negative customer service experience.

Customer Service 90

Customer Service Hiring Customer Hotels 90

The Sales Hunter

FEBRUARY 8, 2012

How “Social Media” Can Be Part of Your Prospecting Strategy. I’ve often said that the problem with a “social media strategy” is that it really should be called a “business marketing strategy.” Related posts: Why “Social Media” Sucks for Prospecting.

Social Media 189

Social Media Media Strategy Prospecting 189

Miller Heiman Group

JUNE 4, 2019

But the rise of ecommerce platforms and social media has caused a shift. In this brave new world, businesses who rise to the top are those who provide the best customer experience. Their stated purpose is “to live and deliver WOW,” and they prioritize delivering superior service on every call to its contact center.

Customer Service 96

Customer Service Customer Loyalty Social Media 96

Hubspot Sales

OCTOBER 14, 2020

Social media is used by businesses across all industries to reach their target audience members. For example, you might hear about a company using Instagram to market their products, LinkedIn to share industry expertise and insights, or Facebook Messenger to respond to customer service queries. What is social selling?

Social Selling 136

Social Selling Training Social Media How To 136

The Sales Hunter

JANUARY 12, 2012

Why “Social Media” Sucks for Prospecting. It’s time we kill social media, especially if you’re using social media as a sales tool or prospecting technique. It’s not working for one very reason — you’re using the term “social media.” Client Login.

Social Media 157

Social Media Media Motivation Prospecting 157

SugarCRM

JULY 4, 2023

A growing number of businesses today focus on providing exceptional customer service. Thus, finding good customer service software is one of the main challenges faced by companies of all sizes, regardless of their profile. Email : Invest in customer service software that provides email client integrations with your CRM.

Customer Service 26

Customer Service Software Software Ideal Customer Profile 26

Jeffrey Gitomer

AUGUST 15, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , building trust , business social media , corporate sales training , customer service , customer service training , gitomer , jefrrey gitomer , sales blog , selling skills.

Remedy 334

Remedy Hiring Training Social Media 334

PandaDoc

APRIL 3, 2023

Training your team requires providing them with more than a manual and a few workshops before sending them out into the field. In fact, if that’s your current sales training program, all of that hard work and education could be forgotten by your team in just a few months. Start a free trial 3.

Training 98

Training Hiring Construction Case Study 98

Jeffrey Gitomer

SEPTEMBER 29, 2011

Online Training. Filed Under: Attitude , Overcoming Objections , Sales , Sales Management Tagged With: corporate sales training , customer loyalty training , customer service training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , selling with social media.

Quota 234

Quota Training Hiring Social Media 234

Jeffrey Gitomer

AUGUST 10, 2011

Online Training. Customer Loyalty. Social Media. powered by One Social Media See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? It’s not about RESPONSE. It’s about PREVENTION. Gitomer | August 10, 2011 | 1 Comment. Tweet Share You go through your ENTIRE one-hour, amazing sales presentation.

Hiring 297

Hiring Training Social Media Loyalty 297

The Brooks Group

MAY 23, 2018

Additionally, satisfied customers can be a valuable source of referrals to the sales team. That’s why your customer service team has a direct impact on the effectiveness of your sales team. Here are 8 customer service skills that lead to a customer-centric culture and increased sales. Respond Quickly.

Customer Service 72

Customer Service Customer How To Referrals 72

Zoominfo

NOVEMBER 29, 2023

Brand advocates are people who already use your product or services and voice their love of your product on social media channels to help grow new customers. Providing a community forum for advocates can create an avenue for product improvement, as well as training around new or lesser-known features.

B2B 130

B2B Social Media Loyalty B2C 130

Smooth Sale

APRIL 15, 2024

Leverage social media : Establish a presence on relevant social media platforms where your target audience spends their time. Develop a content strategy that engages your followers, promotes your products and services, and builds brand loyalty. Exceeding customer expectations builds trust and loyalty.

Small Business 119

Small Business Small Business Advertising Advertising 119

Smooth Sale

APRIL 5, 2024

Poor Social Media Presence Poor social media presence is one of the most common problems businesses have in attracting new customers. If you have abandoned your social media or it’s inactive, people will assume your business is either out of operation or needs to improve its activities and services.

Customer 88

Customer Social Media Hiring Licensing 88

Smooth Sale

DECEMBER 1, 2023

Social media is an excellent way of connecting with your customers. Attention-getting attractive visuals of your offerings will bring more prospective customers to your establishment. While this might still work, they will likely miss out on an untapped social media market. Improve Your Online Presence.

Automotive 106

Automotive Paid Content Customer Advertising 106

Jeffrey Gitomer

AUGUST 30, 2011

Online Training. Tweet Share I’m excited to announce the second three winners of my new social media contest! Filed Under: Social Media , Success Tagged With: attitude training , gitomer , Jeffrey gitomer , jefrrey gitomer , professional sales training , sales attitude , sales presentations , social boom , success principles.

Facebook 210

Facebook Hiring Social Media Training 210

Lessonly

APRIL 20, 2020

If you work in customer service, your days are often filled with emails, phone calls, and meetings. After all, you weren’t brought onto the team to answer a phone… you were hired to help customers succeed by solving problems and educating and empowering them. How to write a customer service training manual template.

Customer Service 26

Customer Service Training Customer Policies 26

Carew International

SEPTEMBER 4, 2018

4 Essential Ingredients for Effective Customer Service. Anyone tempted to downplay the importance of customer service need look no further than the PR nightmare playing out for Verizon Wireless in its handling of a data overage occurrence with the Santa Clara County Fire Department.

Customer Service 40

Customer Service Wireless Customer Face-to-face 40

Smooth Sale

FEBRUARY 15, 2024

Transparency is Key In the age of social media, transparency is not only appreciated; we expect it. Whether that means revising a policy, making a product safer, or improving customer service, show your audience that you’re committed to change. Learn more to train teams and join the advocacy program.

How To 116

How To Social Media Webinar Metrics Media 116

Jeffrey Gitomer

AUGUST 3, 2011

Online Training. Filed Under: Attitude , Customer Loyalty , Generating Referrals , Sales Tagged With: attitude training , building trust , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales leadership , sales skills. . -->. Customer Loyalty. Social Media. Hire Jeffrey.

Hiring 268

Hiring Training Social Media Loyalty 268

Pipeliner

MARCH 15, 2024

They offer a comprehensive solution that encompasses the recruitment, training, and continuous support of virtual assistants. Moreover, this transition often results in enhanced productivity, as virtual assistants are specifically trained and equipped to handle their assigned tasks efficiently and effectively.

Real Estate 64

Real Estate Ideal Customer Profile Social Media Construction 64

Jeffrey Gitomer

AUGUST 9, 2011

Online Training. Filed Under: Attitude , Sales , Success Tagged With: attitude training , book on attitude , business social media , corporate sales training , Jeffrey gitomer , jefrrey gitomer , sales , sales attitude , sales blog , sales skills , success principles. Customer Loyalty. Social Media.

Training 170

Training Hiring Social Media Loyalty 170

Jeffrey Gitomer

SEPTEMBER 20, 2011

Online Training. If you are the one driving the train and making big things happen, you will become a hero to those who respect your ethics and accomplishments. Customer Loyalty. Social Media. powered by One Social Media See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? Share this Post. Jeffrey Webinar.

Hiring 294

Hiring Training Social Media Loyalty 294

Jeffrey Gitomer

AUGUST 17, 2011

Online Training. Customer Loyalty. Social Media. powered by One Social Media See Jeffrey Live! Hire Jeffrey. Who is Jeffrey? How Are You Using The Power of First Impression? Gitomer | August 18, 2011 | 1 Comment. Tweet Share You have THE meeting. The CEO has agreed to give you 30 minutes. Jeffrey Webinar.

Hiring 294

Hiring Training Social Media Loyalty 294

Apptivo

DECEMBER 15, 2023

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top 5 must-have customer support tools that boost your business 6.

Channels 52

Channels Software Software Customer 52

Apptivo

DECEMBER 15, 2023

What is customer service software? Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4. Important components of customer service software 5. The top 5 must-have customer support tools that boost your business 6.

Channels 52

Channels Software Software Customer 52

Jeffrey Gitomer

OCTOBER 4, 2011

Online Training. As a seller’s market finally emerges, it’s time to hold price and let quality and service shine, let delivery and availability shine, and let value and relationship shine. Be prepared to tell the customer what you can do, not what you can’t do. Train everyone to be able to answer every question from a customer.

Training 166

Training Hiring Social Media Loyalty 166

Jeffrey Gitomer

SEPTEMBER 7, 2011

Online Training. The answers derived from those questions will let the customer and the probable purchaser prove to him or herself the degree of their need, the experiences they’ve had up until now, why you are the best choice, and how they can buy now. It blows me away how few salespeople believe in their own product or service.

Hiring 245

Hiring Training Social Media Follow-up 245

Jeffrey Gitomer

SEPTEMBER 23, 2011

Online Training. Filed Under: Leadership , Sales Tagged With: building trust , business social media , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer , sales blog , sales leadership , sales training , selling skills , social media marketing. Customer Loyalty. Social Media.

Hiring 196

Hiring Cold Calling Social Media Training 196

Sales Hacker Training

AUGUST 10, 2021

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Know why you’re training your team before you start. Create a personal, customized learning path. powered by Sounder. Sam’s Corner [28:12].

Training 119

Training Scale Webinar Metrics Face-to-face 119

Smooth Sale

JANUARY 11, 2022

Social Media Marketing. The majority of your prospective customers are active on various social media platforms. For customer service, the majority of your target audience uses social media. Your small business should be on all major social media networks, such as Twitter.

Social Media 78

Social Media Strategy Marketing Hiring 78

Smooth Sale

JANUARY 26, 2022

Utilize Social Media. Making the most of social media is one of the best ways to market any business, and this is one of the critical things to consider right now. Try to create content in all formats that catches attention on the social media platforms and your profiles and encourages conversations.

Trade Show 147

Trade Show Hiring Social Media Marketing 147

Highspot

APRIL 14, 2023

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff. With hybrid workforces, in-person training isn’t always feasible.

Training 52

Training Scale How To Hiring 52

Highspot

APRIL 14, 2023

Sales training programs that educate and prepare your team to anticipate rather than react to challenging sales situations is key. Why Sales Training Programs Fail Most organizations use some type of LMS for onboarding new hires or retraining current staff. With hybrid workforces, in-person training isn’t always feasible.

Training 52

Training Scale How To Hiring 52

Increase Sales

OCTOBER 30, 2013

Can we have a forthright conversation that the business world has changed and specifically the most pressing sales training dilemma? Enter social media that provides opportunities for complete strangers to build relationships with potential vendors to strategic partners. Source: US Census Bureau). Share on Facebook.

Training 156

Training Insurance Insurance Social Media 156