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What are customer service skills?

MTD Sales Training

It’s not just the products and services they offer; anyone could provide the customer with a hotel bed and a theme park. MTD Sales Training | Sales Blog | Image courtesy of Big Stock Photo. appeared first on MTD Sales Training. What makes Disney continuously at the top of the pile when it comes to customer feedback?

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Benefits Of CRM In Hospitality Industry

Apptivo

One such software that has become a fundamental part of the hospitality industry and hotel management, in general, is CRM. In this blog from Apptivo, we’ll discuss how do hotels use CRM and the importance of CRM in the hospitality industry. This is applicable to sales in the hotel industry. Performance Tracking.

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Top 10 Problems with Channel Sales - Don't be Held Hostage

Understanding the Sales Force

When we work with companies selling through channels, the sales processes, metrics, sales management, sales coaching, sales training, messaging and coaching must be different from what we do with direct B2B sales forces. Retailers are a great example of this channel and the work they do is marketing and display centric.

Channels 221
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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

This comes from what your marketing lead would call increased perceived value. Product Bundling Product bundling is a marketing strategy where multiple products are sold together as one combined package. Training encourages both loyalty and upsells. In many industries, products are fairly commoditized and similar.

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The 14 must-attend sales conferences of 2020

Nutshell

Our event is virtual, which means you don’t have to waste money on expensive plane tickets and hotel rooms in order to attend. We should also note that REV2020 attendees will be able to choose between four different conference tracks so that they can consume the exact content they need to propel their careers forward. Unleash 20.

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12 Important Product Knowledge Topics In Retail Sales

MTD Sales Training

An understanding about your industry and market conditions. You don’t even need to attend workshop based training to improve your skills because there are a lot of elearning content providers that help. How are your people trained? Markets are constantly changing and you need to keep on top of these changes.

Retail 120
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How to Pivot Your Sales Strategy in Light of COVID-19

Pipeliner

The way you do business today and how your marketing works is remarkably different than it was just one year ago. What kinds of changes do you need to implement to capture the market post-COVID-19? However, they’re facing a different market and changed consumer behavior. Changes in the Market and Consumer Behavior.

Pivotal 98