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Double Article Friday - How New Salespeople Struggle

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Today you''ll receive multiple articles and a bonus video too! The Sold Lab portal posted this article of mine on Why Sales Training Doesn''t Work. Today''s article is a follow up of sorts to this article from yesterday. c) Copyright 2013 Dave Kurlan'

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Top Kurlan Articles on Sales Coaching

Understanding the Sales Force

I present my Top Articles on Coaching Salespeople: Why Accidental Sales Training Works More Effectively. Top 20 Kurlan Articles on Sales Coaching. Do Prospects Lie to Your Salespeople Like the Airlines Do? My Top 14 Articles on More Effective Sales Cold Calling. Sales Process - Top 10 Reasons Why Sales are Lost.

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Sales Training Article about Selling in the Post-Internet Age

Customer Centric Selling

Sales Training Article: Selling in the Post-Internet Age By Geoffrey James, INC. The airline industry, for example, has become almost entirely driven by price, with consumers and business people alike able to choose the lowest cost flight on a variety of websites, without using a travel agent. In some markets, this has happened.

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Are You Missing The Sales Success Ingredient?

Smooth Sale

Client Perspective: Should my attempt to contact the person in charge prove fruitless, likely, I will never fly on that airline again. We were scheduled to return on the same airline but were transferred to another, which was a relief. The initial message indicated that the airline had changed our flight to the day before.

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Are Your Operations A Smooth Process for Your Clientele?

Smooth Sale

Lack of Consistency : Baggage Checking We planned to carry our luggage onto the plane of a major airline upon leaving for our destination. But on the way back with the same airline, the experiences were different, and the fee was considerable. Learn more to train teams and join the advocacy program.

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One Thing Missing from The New Way of Selling - Part 2

Understanding the Sales Force

Understanding the Sales Force by Dave Kurlan Yesterday, I read an article that was very consistent with what I was complaining about last week when I wrote The One Thing Missing From the New Way of Selling. I have tremendous respect for the article''s author, Mark Roberge , who has built a great sales force over at Hubspot.

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Responding to the Digital Sales Shift

Sales and Marketing Management

Scott McCartney, who covers air travel for The Wall Street Journal, worked with three airline industry analysts to determine the long-term impact of COVID-19 on business travel. Is it necessary to train sales reps on new skills? Read Brennan's article here.). “If positive or negative,” he writes. Ensure tech proficiency and use.