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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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Why Your B2B Company Needs A Revenue Operations Strategy

Hubspot Sales

If your sales and marketing organizations already work well together but want to be more intentional about supporting customers, revenue operations may bridge the gap. Alignment between these three groups is especially important for B2B companies. A well-executed Revenue Operations strategy may solve these challenges.

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. They can be instrumental in accelerating revenue generation and fostering customer relationships. In addition, BDRs relay customer feedback and market trends to internal teams.

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5 Top B2B Sales Books for 2023

Lead411

5 Top B2B Sales Books for 2023 Keeping up with the newest sales tactics is always a point of emphasis for any successful sales team. Forget the Funnel: A Customer-Led Approach for Driving Predictable, Recurring Revenue by Georgiana Laudi and Claire Suellentrop Your product is great. Yet revenue growth remains…lumpy.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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How Aligning Sales And Customer Service Helps You Win

Miller Heiman Group

It’s a buyers market, even in B2B sales. Buyers now expect the innovation they’ve experienced as consumers when they’re buying solutions at the workplace—and less than one-third report that B2B sellers exceed their expectations. Businesses today must be able to compete not only on price and performance—but also on service.

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How to Build an Inside Sales Culture that Rocks Your Revenues

Sales and Marketing Management

Its customer service? An unhealthy sales culture can cost you talent, sales, revenue and growth. Sabrina Ferraioli is co-founder and vice president of global sales at 3D2B , which provides B2B customer acquisition solutions to high-technology companies worldwide. Its products? Its sales expertise?