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How Tech Can Improve Your B2B Customer Service

Pipeliner

Technology has revolutionized customer service. Businesses can use many technologies to engage with customers and fulfill their requests. New technologies are emerging that will transform the way companies deliver customer service in the years to come. Why You Need Tech for B2B Customer Service.

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Top 10 B2B Ecommerce Trends for 2023

Hubspot Sales

If you’re a B2B company, ecommerce is a necessity for your business. As a McKinsey & Company study found, 65% of B2B companies sold exclusively online in 2022. B2B ecommerce strategies also differ greatly from B2C (business-to-consumer) ecommerce. In this post, we highlight the top 10 for 2023: 1.

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The 12 Best Lead Nurturing Software Options for Your Business

LeadBoxer

Engaging with a sales rep may be the core of a B2B or high-ticket item buyer’s journey, but lead nurturing is what moves the process along. Lead nurturing software automates much of this process, letting your sales reps stay focused on high-touch connections. What is Lead Nurturing Software? per month.

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What is Data Normalization & Why Should You Care?

Zoominfo

But if lead generation, reporting, and measuring ROI are important to your marketing team, then data normalization matters. Why should data normalization be top-of-mind for B2B marketers? Similarly, almost half of CRM users have said customer satisfaction was significantly impacted by their CRM ( source ). Data normalization.

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The Monthly Rundown: Startups to Watch from Shamus the Sales Guy

Crunchbase

The company’s main product, Wulai, enables enterprises to build chatbots in an effort to help enterprise customers improve sales revenue, marketing ROI, and service efficiency through business messaging and conversation solutions. Industry: Customer Service, Enterprise Software. Lead Investor: Notion.

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Why is automation the smartest choice for Email Marketing?

Apptivo

Automating notification emails is a game changer for businesses that are struggling to keep up with the flood of customer requests. It enables more efficient use of time and resources while still providing excellent customer service. Nurture to Thrive! Sync for Success!

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Adopting artificial intelligence in your sales process

PandaDoc

Developing an AI strategy should involve identifying pain points, setting goals, assessing infrastructure, calculating ROI, researching solutions, piloting tools, training staff, and tracking performance. Sales enablement software remains vital for managing sales activities efficiently. They also used Wonderway.io