Remove Benefit Remove Customer Service Remove Objections Remove Training
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Building Value during the Price Objection

Mr. Inside Sales

How many times have you been told to build value when you get the price objection? Managers tell reps to stress the quality, the warranty, the features and benefits, but your prospects have heard all that before, haven’t they? ON DEMAND SALES TRAINING THAT GETS RESULTS! Want a better way? Get Access Today.

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Holistic Customer Service: Why Customer Experience Is a Shared Responsibility in the Company

Pipeliner

The concept of customer service has evolved from a post-sale afterthought to a key driver of business success. Today, it’s not just about solving customer problems but creating an experience that resonates with them at every touchpoint. This brings us to the core concept of holistic customer service.

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How Could a Customer Service Team Benefit From Sales Training Software?

Lessonly

How could a customer service team benefit from sales training software? Sales training software allows reps to engage with self-guided learning, practice, role play, quality assurance, and more, all of which are beneficial skills to hone for customer service teams, too. Self-Guided Training.

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The Shape of Exceptional Customer Service

Carew International

What is Exceptional Customer Service? Our recent examination of the Verizon PR nightmare highlighted the importance and impact of the customer service function. There is nothing simple about human interaction, particularly when one of the humans is a customer with a need, problem or complaint.

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Want to Make a Lasting First Impression? Customer Service Training is the Solution

Lessonly

Why is customer service training important? Training is important because your employees are part of the lasting first impression of your brand and business. You see, customer service is key to engaging customers and finding solutions. Benefits of a great support team . Great question.

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How to build a sales training program

Showpad

Sales training programs offer your reps the opportunity to develop their sales skills and connect with customers more meaningfully — when set up and executed properly. In this blog post, we’ll discuss why you need formal sales training and how to guarantee its success. . Components of a successful sales training program.

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Securing Repeat Sales from Existing Customers with 2/2/2

The Sales Hunter

Two days after the customer makes their purchase, reach out to them with a phone call thanking them for buying and making sure they received what they wanted with regard to the benefits they were looking to fill. Two weeks after the purchase, call the customer again and ask for their feedback as to how things are going.

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