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How to Negotiate Pricing With Today’s B2B Buyers

SalesFuel

They have access to information and do their own research on vendors before even reaching out. SalesFuel’s Voice of the B2B Buyer found that nearly 40% of buyers conducted online research on a B2B vendor/supplier. Non-monetary benefits, such as excellent customer service, should be discussion points.

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Benefits of using a Contact Management System

Apptivo

Tangible benefits of using a Contact Management System 4. Summary Maintaining strong customer and client relationships is more important than ever in today’s fast-paced business environment. It will help gain insights into customers – their pain points, interests, shopping habits, and more.

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These Stakeholders Can Sabotage Your Sale

SalesFuel

As buying groups grow bigger, there’s even more chance of someone being able to sabotage your sale. 2 Types of Objectors Who Can Sabotage Your Sale One of the decision-makers that Frost highlights is the cost-conscious objector. SalesFuel’s Voice of the Sales Rep found that “your price is too high” is the top objection they hear.

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A Guide to Marketing Automation

Zoominfo

Closing more sales. Slow time to action: Sales teams spend a lot of time looking for contact information, which cuts into the time they have to actually make a touchpoint with a potential customer. Automation works, but only as fast the sales rep can identify the correct person to reach out to, and how to contact them.

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Customer Experience vs Customer Service: What’s the Difference and Why It Matters

SugarCRM

So, how do you keep customers happy? What matters more—customer experience or customer service? Both customer service and customer experience matter when providing excellent interactions with your customers. Why is Customer Experience Important?

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Adopting artificial intelligence in your sales process

PandaDoc

Don’t worry — you are not alone: 69% of your colleagues feel the exact same way, according to Salesforce’s State of Sales 5th edition. As the same State of Sales 5th edition claims, salespeople, on average, sell only 28% of their working hours. As AI evolves, sales processes will become more predictive and proactive.

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5 Benefits of Lead Management Software for Your Business

SugarCRM

Someone who signs up for a webinar to find out more about project management is a lead for a project management software vendor. Once the lead makes a purchase, they become a new customer or client. The new customer can become a repeat customer and then a loyal customer. Nurture Potential Customers.