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How do I find the best field service software?

Apptivo

What is field service management software and why is it important? Who can use FSM software? Steps to find the best field service management software 4. Challenges of choosing the right Field Service software 5. What sets Apptivo CRM apart from the field service competition?

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How to Create Easy to Understand Training with Sales Coaching Software

Lessonly

Welcome to Training 101, where we take a deep dive into the essentials that make up effective training and coaching for sales and customer service teams. In fact, only 5% of adults retain information from a lecture while a staggering 75% retain knowledge after experiential training, according to a LinkedIn study. .

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Laying a Foundation: The Importance of Rock-Solid Customer Service Skills on Customer Relationships

Lessonly

This same idea can be applied to customer service skills and their effect on customer relationships. In short, good customer service skills are the HGTV of the customer experience. What is good customer service anyway? . And why is customer service important in the long run?

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Stop Customer Service Contact Center Turnover with Customer Experience Management Software

Lessonly

A 2016 study by Mercer looked into agent turnover over time, and here’s what they found… 6.2% There’s serious potential for continuous training and customer experience management software to solve this major business issue. . Enter customer experience management tools and training software, like Lessonly.

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Reap the Rewards of your Training Software: How One Customer Saved $6.7 million with Lessonly 

Lessonly

Choosing the right solution to provide training, enablement, and coaching is a big decision. You want to onboard new hires quickly, provide continuous enablement efficiently, and deliver powerful coaching effectively. That’s why we commissioned Forrester Consulting to conduct a Total Economic Impact study.* And that’s not all.

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10 Creative Examples of How to Use AI in Sales

Allego

Each type of genAI technology has its own applications that support the broader efforts of AI to transform sales strategies: Chatbots: Acting as the front line of customer service, AI-powered chatbots give instant, round-the-clock interaction with customers. Listen to the interview.

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The next big idea in sales leadership in 2020 & beyond

Salesmate

Organizations across the world invest a lot of time, effort, and resources into the development of marketing strategies and innovating services and products. Coaching the sales reps is one of the most trusted sales leadership ideas. As per the studies, Nike took 14 years to hit the $100M sales mark. Image Source.