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Does Your Company Have A Customer Service Strategy?

Sell Integrity

Most companies like to say they provide great customer service and deliver it with integrity, but what does that really mean? Have you created a customer service strategy that defines those expectations? . Implementing A Customer Service Strategy. Customer Service Strategy Through The Standards of Behavior.

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How to Win More Sales With An Optimized Distribution Strategy

Hubspot Sales

You need to make customers aware of those products. It’s in delivering that third element that distribution strategy comes in. Then you waited for customers to arrive. An optimized distribution strategy, then, has never been more critical to businesses. Read on to find out: What a distribution strategy is.

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Post-Sale Follow-Up: The Secret to Lasting Customer Relationships

Sales Management Plus -- SMP

Customer relationships are more important in distribution than making individual sales. Following up with customer post-sale is an important way to make sure your customers know they mean more to you than just a sales transaction. Sales is about timing: So much of what your customers do involves timing.

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3 Key Ways Excellent Customer Service Benefits Distributors

The Brooks Group

Even—or especially—in tough economic times, investing in your organization’s customer service function is critical for your overall business and profitability strategy. Savvy distributors are providing their service department with consultative selling skills training so they are able to: 1. Conclusion.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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Can Distributors Reduce Price to Attract Customers?

Distribution Pricing Journal

Understanding Price Reduction Discounting is a familiar tactic when trying to win large jobs in distribution. A distributor may decide to lower the price of their products or services making them appear to be a more affordable choice. The Reality of Pricing in Distribution You may be familiar with the concept of price elasticity.

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Value-Added Services Can Provide a Pricing Advantage

Distribution Pricing Journal

Distribution pricing managers are typically focused mainly on product and customer segmentation to drive more favorable pricing and profit. Yet, value-added services can be some of the most effective ways to improve pricing and brand perception for a distributor and shouldn’t go overlooked buy pricing managers.