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The Future of Customer Service Is Bright: Why Customer Service Enablement Is Game-Changing

Lessonly

Here’s the deal: If you’re contacting customer support, things probably aren’t going your way. Case in point, do any of these situations resonate with your customer service experiences? These types of customer service experiences are all common. Customer service can be so much better. Trader Joe’s.

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Proactive Customer Service: It’s Like Washing Your Dishes

Lessonly

So, how do smelly dishes relate to customer service? I’ve found that being proactive instead of reactive is a complete game changer in the customer service world. The concept of proactive customer service versus the more traditional reactive approach involves a pretty big shift in mindset.

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How Do You Create a Customer Service Training Program? Start With Authenticity.

Lessonly

Customer service is a big deal—perhaps the biggest deal, when it comes to client retention. So it’s no surprise that we see the best customer service training programs from organizations that put their employees first. Ergo, customer service training software is your new best friend.

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Why Great Outputs Start With Great Inputs: 3 Things Personal Wellness and Customer Service Training Software Have In Common

Lessonly

What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past. What these decision makers will quickly find, though, is the best customer service training tools are not the compliance-based training programs of the past.

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Why Can't You Get More Referrals? | Jeffrey Gitomer's Sales Blog.

Jeffrey Gitomer

And it is obvious from the above example that they are 100% wrong! Filed Under: Attitude , Customer Loyalty , Generating Referrals Tagged With: attitude training , book on attitude , building trust , customer service training , establishing trust , gitomer , how to sell , Jeffrey gitomer , jefrrey gitomer. Raleigh, NC.

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What are you learning? How are you learning? | Best Sales Trainer.

Jeffrey Gitomer

Probably the best example of change I can offer you comes from a column I wrote several years ago about the “Benjamin Franklin close.” Public Seminars – See Jeffrey Live! Upcoming Seminars. I will admit that most sales skills and sales tips taught in the 1970′s were somewhat manipulative. Raleigh, NC.

Hiring 221
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Your Commitment to Your Professional Growth Is?

Increase Sales

Even though I referenced those in professional coaching roles, this question can be asked of any professional in any role including sales, executive leadership, management and even customer service. For example, read one recently published book per month on sales or leadership. With over 97% of all U.S.

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