The Spiff Blog

MARCH 2, 2023

After graduating, Samuel’s interest in building models and solving complex problems led him to start his career in software finance and sales operations. With a background as a software engineer and a career in customer success, she is excited for her future at Spiff as a Technical Customer Success Manager.

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Meeting Engineering Travel Face-to-face 75

SugarCRM

NOVEMBER 9, 2022

North America — WFG National Title Insurance Company , a Williston Financial Group company, was chosen for its dedication to investing in technology to support its business goal of streamlining the real estate transaction process. Of the quotes prepared in the platform, they converted 46%.

Brainsell 49

Brainsell SugarCRM Customer CRM 49

SugarCRM

AUGUST 19, 2020

So, when SugarCRM sat down to learn about customer experience management from Micah Solomon, renowned customer service and CX expert, author, keynote speaker, and webinar host to delve into his customer-centric brain ahead of his upcoming webinar series with Sugar. . Here’s what he had to say. .

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Customer Webinar Metrics Customer Service SugarCRM 48

Gong.io

JULY 11, 2022

They travel to meet clients (whether by car, plane, or foot), and attend industry events and conferences to painstakingly prospect new leads. But what inside and outside sales reps actually do during their day-to-day depends on their specific role, industry, and their company’s sales and marketing strategy.

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Inside Sales Outsourcing Services Hiring Sales Qualified Lead 62

Crunchbase

SEPTEMBER 21, 2020

Who Is Your Customer? The gig market encompasses many different jobs and industries, and not every gig worker is going to be equally excited by your products and services. Giggers are responsible for their own tax documentation, their own retirement plans, and finding their own health insurance, for example.

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Penetration Segment Demographics Benefit 134

LeadFuze

JUNE 2, 2021

LeadFuze is the best lead generation software on the market. It can help you find qualified prospects and convert them into customers. Plus, its customer service team will answer any questions you have along the way! Either by listening to them or industry research, you should know what they do. Click To Tweet.

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Closing How To Decision Maker Top of Funnel 98

SugarCRM

MARCH 30, 2021

Gartner, the global research and advisory firm, reported in June 2019 that the market for customer relationship management (CRM) software grew 15.6% That’s tremendous growth in just one year, and according to the firm’s research, CRM software is the largest and fastest-growing enterprise software application category.

SugarCRM 26

SugarCRM Sales Qualified Lead Customer Lead Rank 26

Altify

APRIL 2, 2018

If your Data Analytics application is not HIPAA (Health Insurance Portability and Accountability Act) compliant it is unlikely that you will be able to address a market segment where your software touches sensitive patient data. You can’t serve that market – so you can‘t consider it to be addressable. Business Maturity.

Ideal Customer Profile 40

Ideal Customer Profile Customer Telecommunications Segment 40

Cincom Smart Selling

DECEMBER 12, 2023

Today’s customer communications solutions for insurers integrate with core platforms to help drive greater value and a better customer experience (CX) in a way that’s flexible and easy to maintain. Insurers face evolving challenges like regulatory compliance, competition, and growth opportunities. But all that’s changed.

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System Customer Insurance Insurance 62

Hubspot Sales

JANUARY 21, 2021

From paying new employees $2,000 to quit to making customer service an objective for the entire company, Hsieh shares his secrets to grossing $1 billion annually — and doing it his way. Amoruso recounts dropping out of school, taking jobs just for the insurance, and selling vintage clothes on eBay.

Outsourcing Services 133

Outsourcing Services Face-to-face Social Media Motivation 133

Allego

JANUARY 18, 2023

Best in Biz Enterprise Product of the Year—Sales Software. Allego won Silver in the Best in Biz Enterprise Product of the Year award in the Sales Software category. This year, the award program received entries from more than 700 public and private companies of all sizes and industries. BISA Technology Innovation Award.

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Journal Enterprise Enterprise Sales Enablement 115

Velocify

MARCH 5, 2013

But small businesses have an advantage too; they are known for their personalized customer service, generating repeat and referral business and for their relentless pursuit of the American dream. To keep up with the goliath’s in the industry, small businesses need to respond quickly and diligently to sales opportunities.

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Small Business Small Business Leads360 CRM 73

Allego

JANUARY 18, 2021

Our teams have worked tirelessly over this past year to adjust to ongoing industry developments. We’re thankful to have been recognized for the work we’ve done and for all our partners and customers who’ve joined us on this journey. Best in Biz Enterprise Product of the Year – Sales Software. Excellence in Customer Service.

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Lead Rank Lead Scoring Enterprise Enterprise 77

Lessonly

SEPTEMBER 8, 2021

The financial services industry is a perfect storm of learning and development challenges—rapid change, complex information, hybrid working environments, high turnover—the list goes on. . Training strategies impact customer satisfaction, employee retention, employee engagement, and productivity to name just a few things. .

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Industry Training Channels Banking 26

Crunchbase

MAY 6, 2022

In addition, we’ll walk you through how to use Crunchbase’s sales prospecting software to connect with decision-makers at these companies and close deals, all in one platform. LinkSquares is a computer software company that features AI-powered contract management and analytics tool for in-house legal and finance teams.

Lead Rank 105

Lead Rank Lead Scoring Company Sales Qualified Lead 105

Hubspot Sales

APRIL 23, 2021

HubSpot Growth Platform is a full stack of marketing, sales, and customer service software. It lets you plug in all of your favorite tools so you can manage data, track your customers, and close deals all in one place. per successful card charge), Customized (various pricing). HubSpot Growth Platform. QuickBooks.

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Resources Tools Hubspot Small Business 92

Hubspot Sales

OCTOBER 1, 2021

As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. If there's one thing that's affecting all industries, it's artificial intelligence (AI). CRMs will offer a high-definition view of customers. XaaS - everything as a service. CRM Trends for 2022.

Trends 112

Trends CRM Analytics Social Media 112

Increase Sales

APRIL 11, 2012

The thing that always bothered me though was that there were always some form of near scam to blatant con in the computer industry that was wide spread and cost many people a lot of money. What it doesn’t tell you is that the software you are purchasing to remove the bug, actually put the bug on your machine.

Licensing 188

Licensing Marketing Microsoft Face-to-face 188

Zoominfo

SEPTEMBER 19, 2018

There’s no such thing as a “good” Net Promoter Score—and that’s because the average score varies drastically across industries. Think about it, each department within your company is responsible for a different aspect of the customer journey. To make the most of your score, you must regularly check it across a variety of customers.

Promotion 100

Promotion Scale Loyalty Referrals 100

PandaDoc

JULY 26, 2021

The contract and proposal software field is so competitive that we see new tools developed almost every year. Most of the articles we used as sources come from either specialized software review websites or user review platforms. All these, and many other important metrics, can be invaluable when using proposal management software.

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Proposal Enterprise Enterprise Analytics 52

SugarCRM

SEPTEMBER 5, 2019

If your score is below 0, the majority of your customers are your critics. It’s time to improve customer service. Here are some NPS average scores, industry-wise: Healthcare: 62. Professional Services: 58. Financial Services: 46. Consumer Services: 42. Insurance: 42. IT & Software: 41.

Survey 30

Survey SugarCRM How To Promotion 30

Sales Hacker

NOVEMBER 15, 2017

Artificial Intelligence (AI) refers to a system of computers, software, machines and processes that simulate certain aspects of human intelligence such as image perception, voice recognition and reasoning. Average Contract Value (ACV) is the average revenue you derive from a single customer in a given period.

Lead Rank 99

Lead Rank Top of Funnel Ideal Customer Profile Sales Qualified Lead 99

Mindtickle

APRIL 30, 2020

Continuous training: continuous training and accessible learning materials, up-to-date product and industry information, and a sales team that is ready means that increasing quota demands are met. Social media channels, touchpoints along the customer path, provide access at a more personal level offering a clear path to potential sales.

Sales Enablement 52

Sales Enablement Tools Lead Rank Sales Qualified Lead 52

Mindtickle

APRIL 30, 2020

Continuous training: continuous training and accessible learning materials, up-to-date product and industry information, and a sales team that is ready means that increasing quota demands are met. Social media channels, touchpoints along the customer path, provide access at a more personal level offering a clear path to potential sales.

Sales Enablement 52

Sales Enablement Tools Lead Rank Sales Qualified Lead 52

Mindtickle

APRIL 30, 2020

Continuous training: continuous training and accessible learning materials, up-to-date product and industry information, and a sales team that is ready means that increasing quota demands are met. Social media channels, touchpoints along the customer path, provide access at a more personal level offering a clear path to potential sales.

Sales Enablement 52

Sales Enablement Tools Lead Rank Sales Qualified Lead 52

Zoominfo

SEPTEMBER 19, 2018

There’s no such thing as a “good” Net Promoter Score—and that’s because the average Net Promoter Score varies drastically across industries. Think about it, each department within your company is responsible for a different aspect of the customer journey. Professional Services: 58. Financial Services: 46. Insurance: 42.

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Promotion Scale Referrals How To 150

The Spiff Blog

JULY 27, 2023

A well-designed career progression strategy acts as an insurance policy against these issues, ensuring that your SDR team remains motivated, engaged, and committed to achieving their goals. They handle various forms of communication, such as phone calls, emails, or live chat, to ensure timely and satisfactory resolutions to customer issues.

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Hiring Motivation Lead Rank Sales Qualified Lead 73