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Taking Customer Service from Cost Center to Profit Center

Sales and Marketing Management

Those customers who experienced a problem and did not have a satisfactory experience with customer service when they reported it did not just sit around and moan. The tendency in this country over the last 10 to 15 years has been to regard customer service as a cost center. Here is another way to think about this.

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Maximizing Success with Digital Sales Referrals: A Guide

Vengreso

With these insights at hand, you’re well-equipped to maximize the benefits of Digital Sales Referrals in your business strategy. Say hello to social media networking, email marketing, content creation, and SEO. It’s all about connecting with customers online. Subscribe to Modern Selling on the app of your choice!

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Do You Ensure a Smooth Running Customer Service Department?

Smooth Sale

Attract the Right Job Or Clientele: Do You Ensure a Smooth Running Customer Service Department ? Our collaborative Blog provides insights on ‘How to ensure a smooth running customer service department.’. Doing so can minimize any problems or glitches occurring and maximize customer satisfaction. Via Pexels.

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The Pros and Cons of BDRs in B2B Sales and Marketing

Janek Performance Group

In B2B sales and marketing, companies employ various strategies to drive growth and expand their client base. 76% percent of BDRs report to sales over marketing. 76% percent of BDRs report to sales over marketing. They then leverage research tools and market insights to pinpoint promising opportunities.

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7 Must-Have Automated Documents for Sales Success

Companies are increasingly implementing technology to bring efficiency to their workforce. Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success.

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15 tools to make your customer service team more productive

PandaDoc

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. After two bad experiences, 76% of customers are gone. Enterprise pricing available.

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Maximizing Profits: How to Capitalize on Ecommerce Growth

LeadFuze

And here you are, with your digital bat ready to swing for those sweet, sweet market share candies. Expanding Through Social Media Channels Social media platforms aren’t just for selfies anymore—they’re prime real estate for marketing techniques designed specifically with consumer behavior in mind. We strategize.