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Customer Service Training Software: Factors & Tools to Consider

BrainShark

The right customer service training software can help you onboard agents faster, track their learning progress, and ensure they always have access to relevant information for resolving client issues quickly. With most software, you’ll have to pull up each reps’ progress and scores individually. . Articulate. Brainshark.

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Become a Revenue Architect (and Level Up) With a Revenue Engine Framework

Sales Hacker

Their goal is to build a cohesive revenue engine with ever-growing disjointed parts. That’s why I’ve built out the Revenue Engine Framework to help drive you to success. Revenue Engine Optimizers Focus on the Entire Customer Lifecycle. PEAS explains the what of the Revenue Engine. This is the how of the revenue engine.

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Streamline Sales Processes with Enterprise CPQ

Cincom Smart Selling

Fortunately, Configure, Price, Quote (CPQ) software provides specialized solutions purpose-built for streamlining sales in enterprise environments. Related: What Is Configure Price Quote Software? What Is CPQ Software? Relying solely on sales reps to monitor customer needs risks letting opportunities slip away.

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How Sales Reps Are Hitting Quotas Without Hitting the Streets

Sales and Marketing Management

The flowering of virtual sales channels and tools flies in the face of four myths, as documented by Bain & Company’s recent survey, conducted with Dynata, of more than 300 B2B buyers and sellers in the US, UK and Canada. Getting virtual sales right involves far more than using digital tools.

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7 Must-Have Automated Documents for Sales Success

Data accessibility aside, teams continuously struggle with manual processes for document generation. Learn why automating your documents is key to sales success. Companies are increasingly implementing technology to bring efficiency to their workforce.

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What Is Business Process Management? (& the 7 Best Tools for It)

Hubspot Sales

Here, we'll take a deeper look at what business process management is, go over its requisite stages, see an example of what it looks like in practice, get a feel for its benefits, and review some of the most prominent tools and software available to support it. Re-engineering. Business process management offers exactly that.

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How to Conduct an SEO Website Audit for 2024

Nutshell

Ready to take your search engine optimization (SEO) campaigns to the next level? Consider the tools you’ll use 3. By using the right tools, you can identify differences such as average word count, number of internal links on a page, and more. Then, you must master learning how to conduct an SEO website audit!

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